Customer Solutions Architect

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

The Microsoft AI Co-Innovation laboratories (ML)  in Business Development provide a unique environment for partners and customers in artificial intelligence, global automation, and robotics, to rapidly ideate and prototype their future technologies through rapid iterations of engagements, either onsite or virtually.

This role in the AI, Data and Emerging Technologies Business Development organization provides an exceptional opportunity to manage delivering corporate level governance for highly strategic growth opportunities with internal and external stakeholders, alliance formations, ecosystem development and help pioneer customer engagements with responsibility for the solution architecting and the hands-on operations of the AI Co-Innovation laboratories.

We are looking for an experienced senior engineering/architecting professional, who has hands-on proficiency in designing, developing, and deploying Machine Learning/Artificial Intelligence solutions for our Business Partners. We are looking for individuals who are thought leaders in the realm of AI/Data Science, have thorough understanding of Statistical & Stochastic Modeling, Deep Learning, Cloud Architectures, Foundation Models (SLM, LLM) & Traditional ML Models, and can drive results by leading from the front while also mentoring the team and other AI Engineers within the organization. The ideal candidate will play a critical role working with other senior Product Managers, Software Engineers, and Architects across Microsoft to identify opportunities, collaborate and deliver impact. You will be working on curating, designing, architecting, developing, and deploying AI and ML solutions that drive cost and business efficiency, and are futuristic!

This position is based in the Microsoft AI Co-Innovation Lab in Wisconsin, headquartered on the University of Wisconsin-Milwaukee campus, and focused on enabling the manufacturing industry to adopt advanced AI technologies. The candidate will work alongside Microsoft's partners in Wisconsin, serving as a catalyst for manufacturers across Wisconsin, showcasing the vast possibilities AI offers and leading hands-on exploration and prototyping.

Responsibilities

• Elicit, design, and develop scalable, reliable, cloud-native AI/ML products – Foundational & Traditional ML Models. 
• Be inquisitive, understand data & data imputation techniques, perform hypothesis testing, evidence based statistical & stochastic modeling, analysis & insights and able to find/discover the story in the data sets and provide a coherent narrative about key data insights.​ Transform the insights into intelligence. 
• Apply best practices of cloud-native AI/ML model development, leverage relevant libraries/APIs, feature engineer, principal component analysis, choose the right model for a given domain/business problem context. 
• Write performance & cost-efficient modular code and drive end-to-end life cycle of ML Model development to solve complex problems and create innovative solutions.  
• Communicate effectively with stakeholders and present technical vision and solutions to small to large audiences.  
• Provide technical guidance and mentorship to the team and foster a culture of collaboration, excellence, and growth mindset. 
• Rapid agility with Proof of Concepts, especially with emerging technologies, concepts and frameworks in AI and ML.  

Knowledge, Skills, and Abilities

• Collaboration: Work with cross-disciplinary teams to drive strategic customer/partner projects to a success through the lab program.
• Influence: Ability to influence and drive results in a complex technical and business environment, including various stakeholders across functions (such as engineering, business development, Microsoft for Startups, marketing, sales, services, finance and legal). Learn to additionally influence external stakeholders across corporate and partner organizations.
• Execution: Demonstrated track record of owning projects or programs from early concept design through tracking of key results. This includes defining objectives and coming up with new ways to scale impact over time.