Associate Client Project Administrator (Hybrid - Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are actively seeking an Associate Client Project Administrator to join in our Deer Park, NY office. In this position you will collaborate with clients, internal colleagues, and external partners to execute and fulfill corporate action distributions to shareholders. You will assist the team and clients through the suite of electronic products and reports the department supports. You will coordinate new client conversions and existing client testing, facilitate compliance documentation updates, execute project deliverables, and provide support to team members. You should strive to be the resident expert and help lead the team by example. You should be dedicated and have a keen eye for detail.

This is an excellent opportunity within our Operations and Client Relations team and a highly visible role. Are you a self-starter who demonstrates strong initiative? Are you highly organized? Do you like a diversified scope of responsibility? If so, we encourage you to read below to learn how you can make an immediate impact within our fast-growing organization.

Responsibilities:

• Act as member of an operations team that provides corporate action support to over 130 bank/broker clients
• Execute mailings based on issuer requirement and custodial participation expectations
• Monitor the effectiveness of systems, policies and procedures and make appropriate recommendations to ensure daily operations are efficient
• Have a logical approach to gathering data and analyzing it to solve client inquiries
• Act as the front line; supporting members of the team and management to maintain and grow our client base
• Participate on a team as an up and coming client advocate and interfaces between all departments
• Learn from the team role models regarding consistent implementation of standard methodologies with regard to client interactions and departmental procedures
• Participate in ongoing projects, including drafting written requirements or procedures as requested
• Research and respond, in a timely manner, to requests from clients or associates regarding their needs and interests
• Partner internally, as well as with other departments, to continually add efficiency to the day-to-day processes
• Develop favorable client relationships in order to identify additional service needs and ensure client satisfaction
• Facilitate support of business continuity testing and documentation
• Participate in client meetings, product demos, and business reviews on and off site to build stronger business relationships

Qualifications:

• BA/BS degree preferred
• Voluntary Corporate Actions experience is a plus
• Ability to work in a highly collaborative team environment: reliable, clear communicator, respectful, active listener and share team inbox responsibilities
• Ability to work well independently as well as part of a team; ability to think from a new perspective and creatively
• Ability to analyze things first and then act
• Willingness to accept responsibility or to account for one’s actions
• Self-starter with excellent interpersonal skills; Excellent negotiation and analytical skills
• Be able to structure a plan of action with clear goals and deadlines
• Strong problem-solving skills: able to gather data, determine the root cause, solve for the future
• Strong organizational skills and attention to details
• Ability to handle multiple clients and multiple products
• Ability to prioritize effectively, multitask, and manage time appropriately
• Proficiency in Microsoft Office Suite

Salary range $24.00 - $27.00/hourly. Bonus Eligible.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role