At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

Client Consultants are health professionals experienced at working with complex data, pinpointing issues, making recommendations, and delivering a high level of service.

In this role, you will be responsible for monitoring and analyzing program performance, claims data, market trends, & population segmentation. You will analyze complex business problems and issues using data from internal & external sources to provide insight to decision-makers. You will collaborate with account management & Clinical Account Consultants to prioritize data analytic needs and develop both short & long-term plans that will help to impact the trend of health care costs.

Through this collaboration, you will be responsible for creating medical plan review presentations for HCSC employer group clients and for presenting those reviews to the client.

This role will be dedicated to those accounts with the Health Advocacy Solutions (HAS) product, so communicating the performance of the HAS product will be a crucial piece of the medical plan review.

JOB REQUIREMENTS:

--Bachelors’ Degree and two (2) years’ experience in data analysis and information reporting relating in healthcare, consulting, or insurance industries  

-Requires knowledge and experience in own function; still acquiring higher-level knowledge and skills.

-Builds own knowledge of HCSC, business processes and customers.

-Solves a range of problems.

-Analyzes possible solutions using standard procedures.

-Receives a moderate level of guidance and direction.

PREFERRED JOB REQUIREMENTS:

-Analytical Thinking: Anticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies; anticipates possible problems and develops contingency plans in advance; notices trends in the industry or marketplace and develops plans to prepare for opportunities or problems; anticipates the consequences of situations and plans accordingly; anticipates how individuals and groups will react to situations, information and plans accordingly.

-Communication for Results: Adapts communication; tailors communication to diverse audiences; reads cues from diverse listeners to assess when and how to change planned communication approach to effectively deliver message; communicates equally effectively at varied organizational levels; understands others' underlying needs, motivations, emotions or concerns and communicates effectively despite the sensitivity of the situation.

-Conceptual Thinking: Sees crucial differences between current situation and things that have happened before; quickly identifies the central or underlying issues in a complex situation.

-Information Seeking: Recognizes and interprets the information and/or problem; establishes a plan of search; conducts the search; evaluates the results, and if necessary, iterates through the process again.

-Initiative: Plans work and carries out that work without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems; evaluates new technology as potential solutions to existing problems

-Openness to Learning: Works to improve the performance of oneself and others by pursuing opportunities for continuous learning/feedback; constructively helps and coaches others in their professional development; exhibits a "can-do" approach and inspires associates to excel; develops a team spirit.

-Results Orientation: Focuses on the desired end results of one's own or one's unit's work; sets challenging goals; focuses effort on the goals, and meets or exceeds them; develops challenging but achievable goals; develops clear goals for meetings and projects; maintains commitment to goals in the face of obstacles and frustrations; finds or creates ways to measure performance against goals; exerts unusual effort over time to achieve a goal; has a strong sense of urgency about solving problems and getting work done.

-Teamwork: Reinforces team members for their contributions; works for solutions that all team members can support; shares expertise with others; seeks opportunities to work on teams as a means to