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Insurance Billing/Collections Assistant II (Remote) - Program in Physical Therapy

Washington University in St. Louis
Remote - Missouri, United States, United StatesRemotefull_timeVerifiedPosted 16 May 2025
💰 $50,800/yr

About the role

Scheduled Hours

40

Position Summary

Position supports all clinical practice sites with a variety of back-end billing duties to include accurate and timely processing of billing charges, complete thorough review and follow up of billing and collections, financial work queues, as well as reconciling delayed billing charges in a fast-paced Physical Therapy Program. Provides assistance related to clinical billing issues as needed utilizing Epic EMR billing and scheduling system.

Job Description

Primary Duties & Responsibilities:

  • Verifies accuracy and completeness of daily billing charges, monitors and finalizes outstanding issues held up in financial work queues, while working to obtain maximum reimbursement. 
  • Performs and assists with back-end duties and charge review to include input, tracking, and verification of accurate and completed therapy billing charge transactions.
  • Responsible for follow-up and reconciliation of financial billing and claim work queues to ensure proper elimination of outstanding edits.
  • Provides assistance with maintaining and resolving accounts receivable issues related to Epic EMR system communications from Physician Billing Service. 
  • Responds to questions and requests from insurance companies and other entities as required.  
  • Reviews and assists in reconciliation of system defined charge reports.
  • Supports the review and resolution of financial claim edits created by missing patient information and past due collection accounts. 
  • Answers billing and collection questions.      
  • Provides back-up support for Accounts Receivable duties during peak times, vacations/illnesses.
  • Other duties as assigned to include, but not limited to, filing, faxing, copying, and correspondence.

Working Conditions:
Job Location/Working Conditions

  • Normal office environment.


Physical Effort

  • Typically sitting at a desk or table.


Equipment

  • Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.


Certifications:

No specific certification is required for this position.


Work Experience:

Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)


Skills:

Not Applicable


Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

  • Proficient in Microsoft Office Suite.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.


Certifications:

No additional certification beyond what is stated in the Required Qualifications section.


Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Accounts Receivable (AR), Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Critical Thinking, Detail-Oriented, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Interpersonal Communication, Managed Care, Medical Billing and Coding, Medical Terminology, Medicare Plans, Microsoft Office, Office Equipment, Organizing, Teamwork, Telephone Communications, Working Independently

Grade

C06-H

Salary Range

$17.34 - $25.40 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

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Company

Washington University in St. Louis

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