Support Specialist, Safety and Security

Position Type:

Administration and Professionals

Date Posted:

2024-09-17

Location:East Professional Center

INTRODUCTION: CONTEXT AND MISSION

The Cleveland Metropolitan School District (CMSD) serves approximately 37,000 students in 100+ schools. Over the past several years, the Greater Cleveland community has united behind the collective goal of ensuring every child in Cleveland attends a high-quality school and every neighborhood has a multitude of great schools from which families can choose. The Cleveland Plan defines CMSD’s approach to the reinvention of public education and holds our community accountable for the success of Cleveland’s schoolchildren. The Cleveland Plan is supported by Ohio House Bill 525, which provides much-needed flexibility and autonomy for the district and its schools. Our schools have autonomy over human and financial resources in exchange for accountability for

performance. The principal has primary responsibility and accountability for establishing his or her school as a high-quality, high-expectations academic center with a focus on personalized instruction, professional support for teachers, and school-wide practices that lead to measurable results.

The Cleveland Metropolitan School District has developed standards of excellence that the district applies to all parts of the organization inclusive of schools, principals, school leadership teams, networks, and central office. Alignment between Standards of Excellence (SoE) and the district’s Theory of Action helps ensure that principals are able to focus on scholar achievement and that central office supports are timely and effective.

Our Vision for Learning in a Post-Pandemic World:

In our pursuit of a more fair, just, and good system of education, we want each of our learners, both each of our scholars and each of their educators, to be individually and collectively presented with academically / intellectually complex tasks that are worthy of their productive struggle and allow them authentic opportunities to demonstrate their work and their learning of academic content and transferable skills in a joyful and adventurous environment.

THE OPPORTUNITY:

 

Location: Administration or As Assigned
Reports to: Manager, Administrative Operations
FLSA Status: Non-Exempt
Salary Band: 12
Compensation: $ 45,900.00 - $ 64,260.00

Under direct supervision, assists the Safety & Security Department with maintaining staff training records, processing background checks, and activating ID badges for Cleveland Metropolitan School District staff. Ensures that background check results are disseminated properly.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Processes ID badge activation for District staff and vendors to allow access to District facilities
• Administers the BCI & FBI fingerprinting process for new and current staff as well as for vendors affiliated with the District
• Assists in creating user documentation for processes utilized by school staff
• Maintains Information Technology customer service tickets
• Alert administrative staff to potential data entry or submission problems and provide possible solutions to these problems.
• Conducts training classes during in-service in the ARMS system
• Configures and implements policies and procedures per state and federal guidelines
• Networks with peers within school districts to share best practices and investigate opportunities to proactively explore new programs/services to meet the needs of students
• Develops and analyzes data and metrics for the division
• Develops and extracts reports from databases for delivery to internal and external stakeholders
• Gathers and organizes documents to satisfy public records requests or other reporting obligations
• Collaborates with internal and external partners on special projects as assigned
• Participates in professional development activities (e.g., meetings, seminars, conferences, etc.) to improve and remain abreast of professional and legislative advancements and innovations
• Remains abreast of changing and emerging technologies
• Performs other duties as assigned

LEVEL OF SUPERVISION:

No supervisory responsibilities

QUALIFICATIONS:

• Associate degree
• Minimum of three years of security or protective services experience in a K-12 environment
• Valid driver's license and reliable transportation
• Demonstrated proficiency with general office technologies (e.g., PC, tablets, etc.), virtual meeting platforms (e.g., Zoom, Teams, etc.), software packages (