Claims Technician I

Claims Technician I

FT / PT Status – Full-Time
Salary – $16.29 - $16.29 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Catherine Spielberg | cspielberg@utah.gov | 801-526-4333
Application Deadline – 8/2/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

The Department of Workforce Services (DWS) is seeking two (2) motivated and highly skilled Disability Claims Technicians to join the Disability Determination Services (DDS) team in our Salt Lake City, UT office.

Posting will be used to fill equivalent positions for 6 months. 
*Telework will be considered after a 1-year training period and if all performance standards are met. 

Principal Duties
The Disability Claims Technician performs the following tasks:

• Answers incoming telephone calls regarding medical evidence, case status and required examinations.

• Ensures the applicants for Social Security Disability benefits have a complete file containing all medical evidence related to alleged disability concerns and ensures that a quick, accurate decision is made on each applicant for disability benefits.
• Processes claims exceptions, maintains electronic files/databases, makes authorized adjustments and corrections to claims and responds to inquiries about the status of claims and the procedures for initiating claims.
• Input records, prepares outgoing mail, processes payment for medical records and completed examinations.
• Researches and resends returned mail. 
• Identifies sources of medical treatment and requests medical records from providers. 

Qualifications

Minimum Requirements 

The model applicant for this position is someone who:

• Has medical coding experience.
• Is proficient with computers, data entry and has excellent typing skills.

Preference points will be given for the following:

• Current or previous working experience with Disability Determination Services (DDS).

About the Role

Location –
210 W. Harris Ave
Salt Lake City, Utah, 84115
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – B - Competitive Career Service

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. 
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. 
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
For more information [INSERT TEXT]

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.