Sr Director, Enterprise Program Management

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.   

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.   

About the Role

As our Sr Director, Enterprise Program Management, you will play a pivotal role in leading the technology programs across IT, Finance, HR, and Legal. You will establish and mature our program practices, driving the successful implementation of our most critical technology initiatives.   

Key Responsibilities

PMO Leadership & Strategy:

• Align programs to project portfolio to business objectives.

• Collaborate with Senior Strategic Service and IT leaders to develop programs to achieve intended outcomes.

• Drive execution of IT programs aligned with our strategic goals.   

Program Oversight & Execution:

• Coordinate the health and success of all IT programs.

• Track and report program performance to executive leadership.

• Manage high-impact programs including ERP, CRM, HRTech, and InfoSec initiatives.    

People Leadership & Development:

• Mentor and coach a high-performing team of Program and Project Managers.

• Conduct regular performance reviews and provide professional development opportunities.

• Coach and support teams to adopt Agile Practices.

• Ensure consistent and accurate operational reporting.   

Engaging with collaborators and communicating effectively:

• Serve as the central point of contact for IT program issues.

• Develop positive relationships with cross-functional leaders and C-suite executives.

• Deliver clear executive-level presentations and reports on program status.   

Required Qualifications

• Bachelor's degree in Computer Science, Business Administration, or related field; or equivalent experience.

• 10+ years in IT project/program management, including 5 years in a leadership role.

• Demonstrated track record in setting up and managing IT program portfolios.

• Expertise in managing programs across multiple domains.

• Proficiency in Agile and Waterfall methodologies.

• Outstanding leadership and analytical skills.

• Excellent communication and interpersonal abilities.   

Preferred Qualifications

• PMP, PgMP, or other relevant certifications.

• Experience in the EdTech or education sector.

• Familiarity with modern project management tools like Confluence, Jira, SmartSheet, PlanView, Clarity, ServiceNow PPM, etc.

• Demonstrated background maturing agile practices.   

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.   

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917.   

About Cengage Gro