Director, Hyperscale Data Center Security Operations

The physical security operations team is the primary interface with all clients and ensures 
that client needs and expectations are met with high quality, industry standard programs and services. 
Oracle is now looking for a senior security professional to join our team. Oracle utilizes internal owned 
data center locations and third-party external data centers managed by co-location service providers. This 
position will be responsible for the leadership and development of teams, products and services within 
the Global Physical Security (GPS) operations line of business, with specialized functional expertise in the 
area of hyperscale data center operational security, guard force management, crisis management 
programs, risk assessments, incident response and investigations. The qualified candidate will report 
directly to the VP, Global Security Operations. This is a new position with a NAM region remit and the 
incumbent will have 5 direct reports based in the NAM region plus contracted security staff. Staff numbers 
are likely to increase as the overall Oracle data center portfolio grows. 
 

ESSENTIAL FUNCTIONS:
1. Provide operational direction and oversight so that the GPS strategic initiatives in relation to the 
data center operational security program are implemented consistently. These include but not limited 
to:
• Provide direction and hands on management of the physical security regime within the North 
America (NAM) region as is applicable to the Oracle Hyperscale Data Center initiative.
• Manage the capital and operational budgets related to security services and programs.
• Incident response and investigation.
• Crisis response specific to GPS and core member of the Crisis Management Team.
• Project Management Team member for new data center builds, conversions and restructuring in 
respect of security design and regime operation.
• Develop and implement business plans to ensure continued optimal performance and excellent 
customer service throughout the region. 
• Manage partner/vendor relations within the assigned region including security guard force 
management at hyperscale DCs.
• Work in close liaison with the Global Security Operations Centers (GSOC), Security Systems, Risk 
& Investigations, Events, Crisis Management and Executive Protection teams.
• Liaison with internal Oracle partners to achieve objectives, develop new programs and leverage 
resources for program and service delivery.
• Liaison with external industry resources (e.g. law enforcement, military, emergency responders, 
industry peers & associations, etc.

Partnership with Oracle Lines of Business and external audit regulatory bodies to ensure 
physical security compliance with diverse auditory requirements including but not limited to 
ISO, SOC1 &2, NIST, FedRamp, HIPPA and PCI.
• Customer Service-providing quality advice to Oracle employees on all aspects of Physical 
Security as it applies to data center security

2. Working with 3rd party security service providers maintains oversight for the recruitment, 
selection, orientation, training, development, and retention of high caliber security guard force staff.

3. Maintains recognized industry standard physical security best practices by ensuring a positive, 
professional environment in full compliance with applicable laws, regulations, policies and procedures; 
ensures that staff members understand and comply with applicable laws, regulations, policies and 
procedures.

4. Prepare and manage the hyperscale data center security operations program budget.

5. Performs additional functions as directed by the VP, Global Security Operations as necessary in 
order to achieve assigned business objectives.

REQUIREMENTS:
Must have a minimum of 15 years of industrial security experience, combined with a minimum of 7 
years of senior management and leadership experience ideally within a physical security/data center 
operational environment.
Strong understanding of industry specific legislations and compliance requirements as they apply to 
physical security operations in general and specific to data center security.
Experience of crisis management as it relates to physical security at corporate level.
A working knowledge of various security technology resources including access control/CCTV systems.
Proficient with all basic Microsoft computer software programs and communications techniques.
Ability to communicate and articulate with a high level of proficiency in both the written and verbal 
format at all levels up to and including Corporate Executive leadership.
Adept at customer service skills.
Must be a team player ideally with global exposure to working with individuals from different cul