Temporary Fine Jewelry Sales Associate, Part-Time

About Us

Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for women and men. Founded by master jeweler, Steven Lagos, the brand’s signature Caviar collections offer bold, unique styles that encourage personal expression. Today, Steven’s daughter. Kate Lagos serves as Associate Designer and Brand Stylist, continuing the tradition of excellence and creativity that defines the brand’s iconic Caviar collections.

Role Purpose

The Sales Associate delivers an exceptional client experience by providing personalized service, building customer relationships, and supporting the achievement of sales and business objectives. The role serves as a brand ambassador, helping clients discover and purchase products that reflect the craftsmanship, quality, and luxury experience of LAGOS.

This is a temporary (with the potential to go permanent) part-time LAGOS Sales Associate position at our LAGOS concession in our LAGOS concession in Bloomingdales in King of Prussia. The ideal candidate will be available to work a flexible retail schedule, including evenings, weekends, and holidays.

The targeted budget for this position is $21–$23 per hour, plus 3% commission on personal sales. This compensation budget range may be adjusted at any time at the discretion of the company.

Key Responsibilities

• Deliver exceptional customer service and client experiences.
• Achieve individual and store sales goals.
• Build and maintain client relationships through effective clienteling.
• Promote product knowledge and brand awareness.
• Support merchandising, inventory, and store presentation standards.
• Assist with store operations, transactions, and customer inquiries.
• Contribute to a positive, collaborative store environment.

Key Accountabilities

• Sales performance
• Client experience and customer satisfaction
• Clienteling and relationship building
• Product knowledge and brand representation
• Store presentation and operations
• Teamwork and collaboration

Success Measures

• Sales goal achievement
• Customer satisfaction and loyalty
• Client retention and repeat business
• Conversion and transaction metrics
• Brand and service standard execution
• Contribution to overall store performance

Critical Skills

• Customer Service
• Relationship Building
• Selling Skills
• Product Knowledge
• Communication
• Results Orientation

Qualifications

• High school diploma or equivalent
• 2+ years related experience

Core Competencies  

To thrive and grow with our company, you must possess and continue to develop the following competencies: 

• Customer Focus: Ensuring that the internal and external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ needs; promoting and operationalizing customer service as a value. 
• Driving for Results: Setting high goals for personal and group accomplishment; using measurement methods to monitor progress towards goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. 
• Building Trusting Relationships: Using appropriate interpersonal styles to establish relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions. 
• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to change by ex