Quality Engineer I - Alarm.com for Business

POSITION OVERVIEW

Alarm.com for Business is looking for a Quality Engineer to support our offerings by validating hardware, back-end, and software related to Small & Medium Business solutions. This position collaborates with product development teams to ensure our products meet industry-governed quality standards. The role will have the responsibility to deliver solutions from conceptualization to launch and post-launch performance. 

The ideal candidate will have a college degree, a preferred 1-2 years of relevant experience, advanced computer/technology skills, will be able to communicate clearly to all levels of leadership, and will contribute towards product/system improvements to resolve in-field product issues and improve overall product quality. You should be comfortable with rapidly changing priorities, able to contribute to our product roadmap success and deliver great solutions at scale. If you enjoy challenges, this cross-functional role is an enormous opportunity for you to grow and make a huge impact.

Responsibilities

• QE needs to be entrepreneurial, wear multiple hats, work in a highly collaborative environment, and own the testing process end-to-end.
• Work alongside the product development team carefully balancing risk and delivery
• Self-motivated with strong technical and communication skills, and a deep interest in product quality
• Experience in developing test plans, documenting appropriate defects, and providing relevant data for test reporting.
• Ability to triage problems, prioritize accordingly, and propose a resolution.
• Ability to work independently, raise issues and take corrective action.
• Setting up and maintaining test environments for success 
• Applying test methodology, engineering, and product knowledge in certification of products and weekly deployments
• Other duties as assigned 

Requirements

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or relevant discipline 
• Attention to detail and ability to provide clear, informative test steps.
• Ability to work independently, raise issues and take corrective action.
• Excellent problem-solving, troubleshooting, time management, and analysis skills.
• Self-motivated with strong technical and communication skills, and a deep interest in product quality
• Team-focused, with a proven track record of thriving in a collaborative environment.
• ‘Whatever it takes attitude to help the team succeed.
• Humble, ‘Willing to Learn’ mindset.

Preferred Qualifications

• 1-2 years of QA experience in a fast-paced, agile environment
• Quality Assurance Certifications (CQA/CQE) 
• Experience with hardware testing 
• Strong knowledge of IoT / Home automation space
• Proficient in estimating testing schedules and optimizing test plans.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You’ll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to