Sr. Workday HCM Manager

Who we are: Want to make an impact? Join our pack and come work (and play!) with us.
We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, London, San Antonio, Spokane and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. 
At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
***This position is approved for remote work only in the following states: WA, ID, TX, GA, NC, MI & FL***
Who we're looking for:The Senior Workday HCM Manager will lead and manage the organization's Workday HCM system, ensuring its optimal functionality and alignment with business processes. This role plays a critical role in supporting HR, recruiting, learning, and other related functions, and is vital to our firm’s operations.

Your Responsibilities:

• Workday System Oversight - manage the day-to-day administration, configuration, and optimization of the Workday system to meet organizational needs. Ensure data accuracy, integrity, and security.
• Workday Roadmap & Strategy - develop and own the system enhancement and implementation roadmap for Workday. Collaborate with key stakeholders to align the roadmap with business needs.
• Process Improvement - identify opportunities to streamline HR and business processes through Workday automation and efficiencies. Gather business requirements, propose, and implement improvements as needed.
• Data Governance - possess a deep understanding of Workday’s data model paired with an ability to understand and suggest ways to standardize the firm's people data within Workday. Identify key areas where data quality can be improved.
• Team Collaboration – serve as team lead to a small team of internal and external Workday support staff by delegating work appropriately and focusing on continued skill development.
• System Upgrades and Maintenance - oversee Workday releases and perform regular maintenance to ensure the system is up-to-date and aligned with best practices.
• User Training and Support - provide training and support to super users and end-users, addressing inquiries, issues, and troubleshooting system problems. Develop and maintain training materials and documentation.
• Compliance and Security - ensure that the Workday system remains compliant with relevant data protection and security regulations, such as GDPR or HIPAA, and implement best practices in data management.
• User Access Control - administer user access rights and permissions, ensuring data confidentiality and compliance with the firm's policies.

Your Qualifications:

• 7+ years experience managing and configuring Workday HCM. Experience within Financial Services is a plus but not required. The ideal candidate has a proven track record of using Workday to create solutions for business problems.
• 7+ years experience with Workday SKUs including (HCM, payroll, benefits, talent, learning, time tracking/absence, expenses, integrations, advanced comp).
• Bachelor's degree in HR, Information Technology, Business, or a related field
• Proficiency in creating custom reports and dashboards within the Workday environment.
• Strong project management skills and the ability to lead cross-functional teams.
• Strong understanding of HR processes, and familiarity with internal and external vendor integration.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into system solutions.
• Strong customer service orientation combined with proficiency in stakeholder engagement and persuasion.
• Knowledge of data protection and compliance regulations.
• Excellent communication skills and the ability to work collaboratively with diverse teams.
• A strong proactive drive with the ability to advance progress without specific direction.
• Vendor management experience is a plus.

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