Assistant Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking a Assistant Account Manager to join our growing team in University park, FL!

The Commercial Lines Technical Assistant is to assist in the policy service workflow and help the Commercial Lines Assistants and Account Managers as s/he is learning our processes and procedures.

How You Will Contribute

• Issue Certificates of Insurance & Evidence of Property
• Request Loss Runs from carrier or online
• Process and Policy Checking for all renewal policies, including mailing to insured (as needed.)
• Follow-up on Direct Bill renewals prior to month-end
• Request endorsements
• Issue on-line endorsements with various carriers
• Process endorsements received for accuracy and mail to insured.
• Follow-up on Endorsement Requests at the direction of Account Manager
• Request Additional Information from Insured (driver information, updated renewal information, follow-up voluntary audit forms, recommendations made by loss control, etc.)
• Assist with day to day account management — endorsements, claims
• Build and Maintain Client Relationship, phone, email and meeting contacts
• Complete and submit Loss Notices, Mail Claim Follow-up to Insured; follow-up on all open claims and process all claims documentation.
• Complete check requests payable to Insured at request of AM for return premium endorsements, audits, and overpayment of premium, and mailing to insured.

Licenses and Certifications:

• 4-40 Agent's License required (must obtain 4-40 license within 90 days of employment)

Skills & Experience to Be Successful

• High School diploma required
• Proficient with MS Office Suite
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality
• Some college degrees (preferred)
• Insurance designations (preferred)
• Spanish speaking a plus (preferred)

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Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power to Be Yourself  

We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.