CLINICAL SYSTEMS ANALYST II

Min

USD $34.34/Hr.

Max

USD $53.23/Hr.

Overview

Under immediate supervision, assists in developing, modifying, and administering an array of up to fifty clinical systems including, but not limited to the Cerner Millennium suite of applications. Assists in design, maintenance, and support of complex and highly integrated computer-based application software in the Millennium application suite including integration with downstream electronic medical record (EMR) systems in use at the relevant hospital organizations. Develops documentation to effectively communicate and analyze the information flow related to the delivery of quality patient care through various system interfaces. Serves as a project manager, trainer and analyst during design, development, evaluation, selection, implementation and ongoing support of all assigned systems. May provide assistance to lesser experienced systems analysts. Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision.

Qualifications

Minimum Qualifications:Education:• Bachelor’s degree in computer science or other related field is required. Three to four years applied technical experience in a clinical environment, particularly in specific areas such as nursing, radiology, laboratory or experience with electronic medical record systems may be considered in lieu of educational requirements. Experience:• Three or more years experience in Information Technology including project management, advanced support management or other similar experience required. Two years clinical experience and/or relevant system experience in EMR systems is preferred.• Experience dealing with external vendors required.Other Knowledge/Skills/Abilities:• Proficiency with computer systems. Basic understanding of databases, knowledge of interfaces, networks, and hardware required. Programming skills preferred.• Demonstrated problem solving skills and ability to consistently exercise sound judgment and initiative in very stressful situations required. Ability to effectively manage competing priorities essential.• Demonstrated ability to communicate effectively with all levels of staff both inside and outside of IT.• Demonstrated dedication to a positive attitude, strong customer service support.• Demonstrated ability to convey technical knowledge in both written and verbal format. Formal presentation skills required.• Demonstrated ability to work effectively in a team environment is required.• Demonstrated ability to execute projects from start to finish including the development, measurement and reporting of key performance indicators and commitment to continuous quality improvement. • Ability to work in fast paced stressful situations and remain composed.• Availability for evening and weekend “on call” as required for 24 hour, 7 day a week support of systems.

Responsibilities

 

Principle Duties & Responsibilities:1. Assists in developing, modifying, and administering an array of up to fifty clinical systems including, but not limited to the Cerner Millennium suite of applications.

2. Assists in design, maintenance, and support of complex and highly integrated computer-based application software in the Millennium application suite including integration with downstream electronic medical record (EMR) systems in use at the relevant hospital organizations.

3. Develops documentation to effectively communicate and analyze the information flow related to the delivery of quality patient care through various system interfaces.

4. Serve as the first-line support for maintenance of assigned systems.

5. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.

• COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude.

• QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.

6. Work with manager, change management team, and support teams to progress environments and code across environments. Coordinates test plans and identifies issues with vendors and users of the application prior to implementation in a production environment.

7. Work with various teams to identify project risks and provide resolution to understand and implement solution integration points.

8. Assist in resolution of help desk issues of medium to high complexity.

9. Coordinates system installations, updates or problem resolution which impacts system performance between the hardware and applicatio