Embedded Patient Engagement Specialist (Munster, IN)

The Embedded Patient Engagement Specialist owns an onsite recruitment and patient engagement presence that accelerates enrollment and improves the patient experience. This role drives full-cycle patient recruitment – from working inbound leads and physician referrals, through EMR and chart review, phone pre-screening and visit scheduling, to helping patients navigate the screening process and supporting show rates through randomization.  

Building strong relationships with physicians and site staff and partnering closely with Clinical Research Coordinators (CRCs), the Embedded Patient Engagement Specialist helps remove barriers to participation, strengthen referral pipelines, and support timely, high-quality trial execution. This position is embedded in a clinical trial site, may support additional sites as needed, and reports to an offsite Manager, Patient Recruitment.  

What You’ll Do 

• Serve as the on-site face of Profound Research, building relationships with investigators and site staff and maintaining a consistent on-site presence to keep recruitment aligned with study goals 

• Own the full recruitment cycle for assigned studies – from chart review and patient outreach through pre-screening, visit scheduling, and follow-up through randomization 

• Be the first point of contact for prospective participants, delivering a patient-centered experience that drives both enrollment and retention 

• Respond to inbound inquiries within 24-48 hours and conduct appropriate pre-screening assessments in line with study protocols and inclusion/exclusion criteria 

• Attend Pre-Site Visits (PSVs), Site Initiation Visits (SIVs), and physician meetings to contribute to study-specific recruitment planning and share performance updates with investigators and internal stakeholders 

• Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms