Community Property Manager

About Us

 

ZModular, a division of Zekelman Industries, is at the forefront of innovation in the construction industry, specializing in steel modular buildings that push the boundaries of design and fabrication. We are dedicated to reshaping how structures are conceived, built, and installed by embracing cutting-edge technologies and sustainable practices. Join our dynamic team and play a pivotal role in revolutionizing the future of modular construction!

Job Description

The Community Manager leads a dedicated team of resident services personnel, ensuring the needs of the community are met efficiently and effectively. This role involves overseeing property management tasks, financial transactions, staff training, and maintaining a safe and welcoming environment for all residents.

RESPONSIBILITIES

• Team Leadership: Manage and inspire resident services personnel to create a supportive community environment and effectively address resident needs.
• Financial Management: Collect, deposit, and accurately record all rental payments, security deposits, and transaction/application fees, ensuring financial integrity and compliance.
• Task Management: Ensure timely completion of community requests and tasks, prioritizing resident satisfaction and operational efficiency.
• Application Processing: Process leasing applications and reconcile tenant accounts, maintaining clear communication with applicants regarding their status.
• Budget Oversight: Develop and maintain the community budget, carefully monitoring expenses and revenue to ensure financial health and sustainability.
• Property Inspections: Conduct regular inspections of property and grounds to uphold safety, cleanliness, and aesthetic standards, addressing any maintenance issues proactively.
• Maintenance Coordination: Schedule and coordinate maintenance requests promptly, ensuring that resident concerns are resolved quickly and effectively.
• Issue Resolution: Investigate complaints, disturbances, and violations with a focus on resolving conflicts and maintaining a peaceful community atmosphere.
• Event Coordination: Plan and coordinate community events to foster resident engagement and enhance the sense of community.
• Leads and promotes healthy and safe work practices as required by regulatory agencies and Company policy.
• Performs other duties as assigned.

EDUCATION | EXPERIENCE

• Lease-Up experience strongly prefered. 
• Bachelor’s degree in Business Administration, Property Management, or a related field and/or experience demonstrating proficiency in the essential functions of the role. 
• Minimum of 3-5 years of experience in property management or community services, with supervisory experience.
• Certification in property management (e.g., CAM, CPM) is a plus

KNOWLEDGE | SKILLS | COMPETENCIES

• Strong understanding of property management practices, leasing processes, and local housing laws.
• Proficient in budgeting, accounting, and financial reporting, with a track record of managing successful budgets.
• Exceptional leadership skills with the ability to motivate and develop a diverse team.
• Outstanding interpersonal, communication, and collaboration skills for effective resident and staff interactions.
• Strong analytical and conflict resolution skills to address issues promptly and maintain community harmony.
• Meticulous in maintaining property standards and accurate documentation.
• Committed to prioritizing resident needs and enhancing the overall community living experience.

WORK ENVIRONMENT

• Work will be conducted in both a controlled office environment and outdoor settings, requiring effective communication and a professional demeanor.
• The position requires flexibility to manage multiple tasks in a fast-paced atmosphere, navigate various weather conditions during inspections and events, and adhere to safety protocols.
• Regular, full-time, predictable onsite attendance is an essential function of this role.

 

PHYSICAL REQUIREMENTS

• Ability to sit, use computers, and handle office equipment.
• Ability to lift up to 50 pounds for events.
• Regular movement around the property for inspections and resident engagement.
• Adherence to safety protocols indoors and outdoors.

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