Sr. Hospice Liaison and Account Manager

Description

THE MOST REWARDING JOB YOU'LL EVER HAVE!

Are you a compassionate, driven professional who loves building relationships and making a positive impact in the community? We are looking for a dynamic Senior Hospice Liaison & Account Manager to join our team!

As a Senior Hospice Liaison & Account Manager, you will be at the forefront of our community outreach efforts, networking with a variety of organizations, including hospitals, nursing homes, physicians, community centers, churches, and funeral homes. 

But that's not all—this role is also about leadership and coaching. You’ll be a mentor to new and seasoned team members, guiding them in their professional development and helping them thrive. You'll spend half your time in the field, actively coaching your team, and the other half managing your own accounts and building strategic relationships. This is your chance to make a significant impact, both in your career and in the lives of others.

ESSENTAL FUNCTIONS:

• Manage onboarding for new Hospice Liaisons, deliver sales training, and provide in-field coaching to develop a high-performing team.
• Build and maintain relationships with referral sources through engaging presentations and community outreach, promoting the benefits of hospice care.
• Oversee key accounts and cultivate strategic relationships to meet business objectives.
• Collaborate with our clinical team to support seamless patient care delivery and meet with patients and families to explain hospice benefits when needed.
• Monitor KPIs and prepare insightful reports to align efforts with business goals.
• Ensure compliance with all policies, Medicare guidelines, and ethical standards.

COMPENSATION: 

This role provides a competitive base salary alongside commission-based incentives. This role provides a competitive base salary alongside commission-based incentives. Earning potential of $100,000+. There's no limit to your earning potential with uncapped commission sales opportunities in this role!

QUALIFICATIONS:

• A proven track record in medical services/supplies sales or comparable experience (3+ years preferred) and demonstrated success in achieving sales targets.
• Strong communication, presentation, and digital literacy skills, with the ability to manage multiple tasks and adapt to new systems.
• Willingness to travel frequently within the hospice’s service area and work in various environments, including patient homes and community partner facilities.
• A valid driver's license, automobile insurance, and a reliable vehicle. 

BENEFITS:

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Paid time off

Our organization is dedicated to providing high quality care and an inclusive environment to all of our patients and employees. Home hospice takes place in our patients home setting, so it is vital for us to consider each patient and their support system entirely as we are in their space and serving them in one of the most vulnerable times in their lives. Our care is made more rich by individualized care plans that consider the wholeness of the people we serve and how that affects their goals and guides collaborative solutions that each patient is comfortable with. Promotion of a diverse workforce of people who are able to connect with the populations we serve as people allows us to meet these goals. Each member of our interdisciplinary team provides unique experiences and backgrounds that strengthen our ability to serve our patients and their loved ones. To support our diverse workforce and patient population, we use inclusive language in our listings, documentation, and intake forms. We also complete cultural competency and LGBTQ+ care trainings upon hire and annually.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. Accommodation is available upon request for candidates taking part in all aspects of the selection process. We are dedicated to fostering an environment free from discrimination and harassment, where everyone can thrive and contribute their best.

Requirements

QUALIFICATIONS:

• A proven track record in medical services/supplies sales or comparable experience (3+ years preferred) and demonstrated success in achieving sales targets.
• Strong communication, presentation, and digital literacy