Business Analyst, Senior

Your Role

The Formulary Management team leads the development and maintenance of multiple formularies to support competitive health plan products, manage cost-of-healthcare, and meet regulatory requirements for all lines of business including Commercial Large Group, Commercial Small Group, Individual/Family plan, and Medicare. The Business Analyst, Senior position will report to the Senior Manager of Formulary Management. In this role you will help determine requirements necessary for the build, implementation, and maintenance of formularies, drug lists, and utilization management strategies. You will also lead in the creation of custom solutions to maintain compliance with state and federal mandates by interpreting mandates, gathering requirements from business owners, developing implementation plans, creating test plans, documenting system processes, and coordinating with cross functional business partners. You will act as subject matter expert to ensure formulary decisions and drug lists are implemented in accordance with business rules and regulatory requirements, and you may be asked to support audits or lead projects with minimal supervision and guidance.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Hybrid work environment: the in‑office expectation is 8 days per month (approximately 2 days per week) out of the Oakland, Long Beach, or Rancho Cordova offices.

Your Work

In this role, you will:

• Provide complex analytical support through the analysis and interpretation of data in support of cross-functional business operations
• Develop annual operating plans, capital budgets and forecasts, and build business cases for new business initiatives (cost/benefit analysis)
• Develop, prepare and analyze reports for management review, and present to various levels of management
• Define business requirements and provide analysis to increase operational efficiency
• Create and coordinate test plans across multiple stakeholders
• Analyze actual results against plan and forecast and recommend interventions where appropriate 
• Identify opportunities for improvements in operation performance and notify management of issues and problems that require immediate attention
• Provide analytical support for multiple, complex cross-functional projects simultaneously, establishing work plans and timelines, and coordinating with internal and external resources

• Develop, review, and update written system processes and operational workflows related to formulary management 

• Develop and implement work plan for formulary enhancements that support cost-of-healthcare initiatives

• Act as subject matter expert for formulary processes in support of state and federal mandates and audits

• Perform other duties as assigned

Your Knowledge and Experience
 

• Requires a college degree or equivalent experience

• Requires 5 years of prior relevant experience 

• Hybrid work environment: the in‑office expectation is 8 days per month (approximately 2 days per week) out of the Oakland, Long Beach, or Rancho Cordova offices.

• Experience working with Pharmacy Benefit Management systems or vendors

• Knowledge of Pharmacy Benefit design and Formulary configuration; knowledge of Blue Shield of California (or similar health care organization) pharmacy configuration is preferred

• Knowledge of regulatory requirements (Commercial and/or Medicare) related to formularies and utilization management

• Strong coordination and interpersonal skills working in a matrixed environment with multiple stakeholders

• Familiarity with Medispan drug files is preferred

• Knowledge of project management

• Demonstrated experience documenting processes, identifying process gaps, managing multiple projects, and implementing industry best practices

• Knowledge of Commercial and Medicare Part D formulary requirements is preferred

• Knowledge of California’s pharmacy benefit compliance requirements is preferred