Associate, External Provider Oversight - Princeton

About this role

About BlackRock:

BlackRock is a pre-eminent asset management firm and a best-in-class provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches sought at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets.

At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over USD $11 trillion of assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Experience what it feels like to be part of an organization that makes a difference!

Team Overview:

The Fund Distributor Operations team (FD Operations) is responsible for oversight and processing of mutual fund, registered alternative product, and 529 plan 12b-1 and annual sales fee payments to contracted third-party U.S. intermediary relationships, upfront commission financing, contingent deferred sales charge (CDSC) receipts, U.S. intermediary and RIA risk rating due diligence oversight, frequent trade monitoring, and state notice filing (blue sky) vendor oversight, as well as gathering documentation and fulfilling external audit requests as applicable. Our scope includes operational support for intermediaries and internal business partners in support of the products we service. We partner closely with the FD services team, external transfer agents and fund accountants, vendors, as well as internal teams such as Relationship Managers, Legal/Compliance, Contracting, Finance/Treasury, and Accounting Oversight.

You will have an opportunity to work in a fast-paced, diverse environment that provides operational support and service excellence to our clients. Do you thrive in a stimulating and multifaceted work environment collaborating with key stakeholders to improve operational processes and where project management skills are key? Look no further. We are seeking a candidate who is curious, analytical, and passionate to join our team.

Responsibilities:

• Develop a strong understanding of our mutual funds, 529s, and Registered Alternative Products and operational technology platforms and processes

• Collaborate closely with transfer agents, sales, and relationship groups to achieve a superior client experience

• Resolve issues and implement changes to processes as needed

• Accurately reconcile monthly 12b-1 invoices for our sub-accounted intermediary relationships

• Manage daily workflow effectively through email or phone communications and escalate when needed

• Regularly review and update process documentation to maintain accuracy

• Develop positive relationships with the Transfer Agent and internal oversight teams to enhance services and resolve open issues affecting intermediaries

• Take a proactive approach to operational improvements and risk management, collaborating across teams and functions to drive improvements and adoption of changes

• Take ownership and accountability for solving issues and driving projects to successful completion

Qualifications:

• 1-3 years’ experience in financial services with exposure to operational and client service functions preferred

• Experience with Alternative Funds a plus

• Bachelor’s Degree in economics, finance or accounting preferred

• Skilled in developing and collaborating working relationships with key business partners

• Strong, effective communicator, both written and verbal

• Seek opportunities for improvements or service initiatives and bring to completion

• Proficient in Microsoft Office products with emphasis on Excel knowledge

• Strong dedication to service excellence with the analytical ability to synthesize information and summarize issues

• Attention to detail and ability to prioritize the most critical business issues.

• Work both independently and in a team environment

• Self-starter who is results driven and possesses a high degree of self-motivation

• Ability to manage multiple tasks, deadlines, and responsibilities

For Princeton, NJ Only the salary range for this position is USD$95,000.00 - USD$127,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your t