People Programs Associate

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

The People Programs Associate will play a critical role in supporting the success of the People Team by leveraging superior organizational and communication skills to develop project plans, managing team tools, and facilitating effective collaboration across teams and regions. This position will report to the Senior Manager, People Program Management (PMO) and support the entire People Programs and Strategies team.

• Assist Project Managers to gather and organize information regarding scope, timeline, tasks, and dependencies and use project management tools to publish detailed project plans for stakeholders
• Coordinate and collaborate with People team members across all Braze global locations to manage administrative tasks in the planning, execution, and communication of multiple projects at a time
• Provide in-person, virtual, and written project updates with key internal project team members, business stakeholders, and leadership 
• Create and maintain program and policy documentation and knowledge management across all team systems, processes, and platforms and champion best practice
• Regularly review department processes with an eye for continuous improvement and suggest and implement automation and process optimization
• Run and own the administration of core People PMO processes including department and division All Hands, weekly written company updates (weekly synthesis), and department professional development trainings (Spark sessions), developing training materials and stakeholder communications as needed.
• Organize and schedule team meetings, create agendas, support preparation of meeting materials, and ensure planning and follow-up communications are clear, concise, and timely.
• Coordinate collection of feedback from the stakeholders about project and program rollout
• Day-to-day management of team tools including Google Suite, Asana, Confluence, etc.
• Support People Programs & Strategy special projects including the Braze Internship Program, policy research, and Learning & Development initiatives 

WHO YOU ARE

• A professional with 1-2 years experience in project or program management 
• Transparent: You believe in open and honest communication and you share progress updates openly with stakeholders to ensure everyone is on the same page. You have top-notch written and verbal communication skills
• Collaborator: You know that the best solutions come when diverse perspectives work together to get there
• Organized: You approach work in a structured and methodical manner. You pay attention to details and pride yourself on maintaining a high level of accuracy 
• Continuous Learner: You are committed to learning and growing. You understand that continuously reviewing and refining our processes and resources make us as effective and efficient as possible
• Accountable: You are a problem solver and you take ownership of your tasks and responsibilities to ensure we meet goals and deliver results

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $58,000 and $65,000/year with an expected On Target Earnings (OTE) between $65,000 and $75,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Details of these benefits plan will be provided if a can