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Principal Client Partner - Retail, CPG, Travel & Transportation
ThoughtworksUSAfull_timePosted 27 Jul 2026
About the role
<div class="description content"> <p>Client Partners are the trusted advisors to Thoughtworks’ clients, guiding their business transformation through a technology-centric approach. Acting as a bridge between delivery teams, business stakeholders, and technology leaders, they align customer strategies with our offerings to drive mutual growth and reinforce Thoughtworks’ industry leadership.</p> <p>To support some of our fastest-growing accounts, we are expanding our Go-To-Market team in the Retail/Travel sector.</p> <p>In this role, you will oversee a strategic portfolio in Retail/Travel, guiding local business developers to expand our footprint and network. Additionally, you will directly manage major accounts across the entire lifecycle, from lead generation, proposal, and contract negotiation to delivery governance, relationship management, and long-term account growth.</p> </div> <h2 id="job-responsibilities">Job responsibilities</h2> <div class="job-responsibilities content"> <ul> <li>Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers&nbsp;.</li> <li>You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.</li> <li>You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.</li> <li>You will engage in consultative business development, growing relationships both vertically and horizontally&nbsp;.</li> <li>Approach client executives as true business partners, expanding the company’s breadth and depth to its full potential.</li> <li>You will take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.</li> <li>Help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.</li> <li>By understanding a client’s strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.</li> <li>Maintain a watchful eye on how Thoughtworks’ executes engagements and take a proactive approach to mitigating potential risks before they arise.</li> <li>Stay current with Thoughtworks’ business strategy and IT goals.</li> </ul> </div> <h2 id="job-qualifications">Job qualifications</h2> <div class="job-qualifications content"> <h3 id="technical-skills">Technical Skills</h3> <div class="qualifications inner-content"> <ul
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