Employment Type:

Full time

Shift:

Day Shift

Description:

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team

The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as answering phones, triaging patient questions and concerns, scheduling patient appointments, patient registration, insurance verification, pre-certifications, prior authorizations, referrals, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

This position supports an outpatient Cardiology specialty office.

What you will do:

• communicates with patients via phone in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred.  Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills.  Requires proficiency in a Windows based computer environment and Microsoft Office products.  Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Mission Driven Team environment
• Career growth and advancement potential

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. 

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.