Principal Architect, Maestro Guardian

About Kinaxis 

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.    

 

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.  

 

Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.  

Location

This is a remote position. You can work from home and be located anywhere in Canada

 

About the team

As a key member of the Solution Assurance team, the Principal Architect understands our customers’ most pressing business challenges and drives their success by addressing complex supply chain management challenges through Kinaxis Maestro deployments.This role partners closely with customers and system integrators on partner-led Maestro deployments, leveraging deep Maestro expertise, advanced analytics, and AI-enabled tools to guide solution design, proactively mitigate risk, and accelerate value realization. The Principal Architect applies data-driven decision frameworks and predictive insights to anticipate delivery risks, influence outcomes early, and ensure scalable, best-practice solutions that drive measurable business impact.

What you will do

• Lead solution assurance engagements with customers and partners, shaping and validating supply chain software requirements using a structured, data-driven approach.
• Leverage AI and advanced analytics to accelerate solution validation and quality reviews; proactively identify delivery risks; drive efficiency across analysis, documentation and solution design; and establish scalable best practices across deployments.
• Proactively analyze deployment health signals (data quality, configuration complexity, integration patterns, partner execution trends) to identify risks early and recommend corrective action before impact is realized.
• Serve as a supply chain and Maestro thought leader, articulating the value of Kinaxis’ solutions across the customer lifecycle and reinforcing data-backed business outcomes.
• Evaluate overall systems architecture, data models, and process flows to ensure solutions are architecturally sound, data-governed, scalable across geographies and business units while aligned to best practices and measurable KPIs.
• Review and challenge complex data, analytics, and configuration designs to ensure outputs are reliable, interpretable, and aligned to business intent.
• Provide risk-informed recommendations grounded in quantitative analysis and deployment metrics to mitigate solution, integration, and adoption risks.
• Lead proactive and critical escalations using structured problem-solving frameworks and evidence- based insights to resolve complex supply chain challenges.
• Present executive-level insights and recommendations by synthesizing technical, operational, and risk data into clear, actionable narratives.
• Manage multiple engagements simultaneously, using prioritization frameworks and data signals to focus attention on highest-risk or highest-impact activities.
• Continuously identify opportunities to improve solution assurance methodologies through AI augmentation, automation, and analytics standardization

What we are looking for

• Bachelor's or master's degree in industrial engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology, or related field.
• 7+ years of experience in software implementation, consulting, or business roles within supply/demand planning, inventory management, or manufacturing.
• 1+ years as a Solution Architect for enterprise-level supply chain transformation programs, deploying Kinaxis Maestro solutions in complex, multi-year and multi-geography environments.
• Demonstrated AI fluency, including ability to select and apply the right tools to solve business problems, using advanced prompting techniques to accelerate analysis and documentation, im