Restaurant Server

Why us?

Belle & Grey is an independent, luxury restaurant located at the center of the action, at The Hotel Landing just steps from the shores of Lake Minnetonka in beautiful Wayzata, MN. Belle & Grey is a lakeside dining room where generations gather, meals linger, and good stories get better. We strive to create a place where everyone—families, friends, and first-time guests alike—feels at home. With seasonal, locally inspired menus and thoughtfully curated beverages, Belle & Grey delivers an elevated dining experience with signature Midwestern hospitality. As much a community gathering place as a restaurant, there’s always something happening here—from private dining and curated events to specialty menus and seasonal celebrations. 

 

Belle & Grey is part of Sage Restaurant Concepts, a family of seasoned restaurateurs committed to consistently crafting exceptional experiences that forge a bond with our guests, enrich our communities, and empower our people. We create industry-leading restaurant and bar concepts with soul for the people who live, work, and play in the communities we serve. 

 

Throughout our portfolio, it rings true that we believe in the power of impacting lives through hospitality and work daily to fulfill that endeavor. We seek the best hospitality professionals—achievers and leaders; passionate, highly competitive, and exceptional people. In return, we provide every team member with unparalleled opportunities to exercise their responsibility and integrity while growing themselves and building a valuable and rewarding career! 

Job Overview

The Restaurant Server at Belle & Grey is responsible for delivering gracious, attentive, and knowledgeable service in a luxury dining environment. Belle & Grey is a lakeside dining room where generations gather, meals linger, and good stories get better. The server plays a vital role in creating memorable dining experiences by anticipating guest needs, guiding guests through food and beverage selections, and executing service with precision, professionalism, and warmth.

 

This position is expected to uphold the highest standards of hospitality while fostering an inviting atmosphere where families, friends, and first-time guests alike feel genuinely at home. The Restaurant Server represents the Belle & Grey brand through polished presentation, strong product knowledge, teamwork, and a commitment to excellence in every guest interaction.

Responsibilities

• Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
• Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
• Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
• Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
• Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
• Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
• Presents a clean and professional appearance at all times.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High school education or equivalent.

 

Experience

Previous experience in similar position of 3 months or longer.

 

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
• Must know standard cash-handling procedures.
• Must be fluent in oral and written English.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and t