Audio Visual Technician, IT

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission aligned Audio Visual Technician for our Information Technology Department.

The Audio Visual Technician will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. 

We are seeking a dedicated and skilled Audio Visual Technician with IT support skills to join our team. This individual will be responsible for managing audio-visual equipment and supporting IT services as needed. The ideal candidate will have a strong technical background in audio-visual technology, outstanding problem-solving skills, and the ability to support staff and students in utilizing technology effectively.

For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know. 

Minimum Qualifications 

• 1 – 2 years of experience in Audio/Visual Technology, Information Technology, or related field preferred; relevant experience will be considered.
• Proven experience in audio-visual setup, operation, and maintenance.
• Knowledge of IT systems, hardware, software, and networking principles.

Who You Are 

• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work well with diverse groups of people.
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
• A passion for education and community service is highly desirable.

Working Conditions:

• Flexible hours are required, including evenings and weekends for special events.
• May involve lifting and moving heavy equipment.
• Occasional travel within Harlem will be needed for off-site events.

What You’ll Do 

Audio-Visual Equipment Management:

• Set up, configure, and operate audio-visual equipment for various events, including presentations, meetings, and school functions.
• Conduct regular maintenance and troubleshooting of AV systems, including projectors, sound systems, and video conferencing equipment.
• Ensure all AV equipment is in working order and readily available for use by faculty and students.
• Provide training and assistance to staff and students on how to effectively use AV equipment.

IT Support Services:

• Provide technical support for hardware and software issues that arise within the organization.
• Assist in the setup, maintenance, and troubleshooting of computer systems, networks, and peripherals.
• Support users in resolving IT-related inquiries and issues promptly.
• Work collaboratively with the IT team to implement new software solutions and assist with system updates.

Event Coordination:

• Collaborate with school administrators and event coordinators to determine AV needs for specific events.
• Assist in planning and executing community outreach events, ensuring seamless integration of AV technology.
• Create and maintain documentation related to audio-visual setups for future reference.

Technology Integration:

• Assist educators in integrating technology into the curriculum, including the use of AV tools for classroom instruction.
• Keep abreast of new audio-visual technologies and trends; recommend upgrades and improvements as necessary.

Training and Development:

• Develop and conduct training sessions for staff and students on the use of audio-visual equipment and IT systems.
• Create user guides and instructional materials to facilitate self-service technology usage.

Schedule 

• Tuesday through Friday, 2-7 PM and Saturday, 9 AM-3 PM

Benefits 

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive.  

Please take a look at our Part-Time benefits below.  

Our exceptional Part-T