Associate Director-Cybersecurity

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join our team as a Cybersecurity Supervisor, where you will lead the charge in safeguarding AT&T's firewall and firewall infrastructure. In this pivotal role, you'll ensure robust protection for AT&T, our customers, and our vendors/partners. You'll oversee and guide a team of 15 expert cybersecurity professionals, managing day-to-day operations and ensuring the seamless execution of various projects aimed at securing our customers, assets, data, IT systems, and networks. Your leadership will be instrumental in maintaining and enhancing our cybersecurity defenses.

Key Roles and Responsibilities:

Team Management:

• Effectively manage and guide a team of cybersecurity experts, ensuring efficient workflow and task completion.

Operational Excellence

• Ensure daily firewall policy management tasks are executed accurately and promptly to support AT&T's broader business objectives.

Strategic Impact:

• Maintain momentum on key security hardening initiatives to safeguard our infrastructure and operations.

• Mentor and develop a team of cybersecurity professionals, fostering continuous learning and career development.

• Equip team members with the necessary skills and knowledge to excel in their roles.

• Keep team members updated with the latest security practices and technological advancements.

Technical Oversight:

• Manage and troubleshoot TCP/IP network configurations and firewalls across Checkpoint, Juniper, Palo Alto, Cisco, and Fortinet technologies.

Project Management:

• Lead and manage significant projects, ensuring timely and high-quality delivery.

Customer Service:

• Deliver exceptional customer service in a technical and fast-paced environment.

• Promptly address and resolve escalated issues to minimize operational disruptions.

Security Enforcement:

• Implement and enforce best practices in security and perimeter technologies.

• Ensure compliance with security policies to protect organizational assets.

Business Integration:

• Understand security operations, business services, data centers, networking, and audit requirements.

• Align cybersecurity initiatives with business goals, enhancing operational efficiency and security.

Stakeholder Collaboration:

• Interact with vendors, external partners, application development teams, technical support, and leadership.

• Provide technical assessments, analysis, and problem-solving expertise to stakeholders, ensuring clear communication and issue resolution.

On-Call Support:

• Provide 24x7 on-call leadership support as required to address urgent security issues and maintain operational continuity.

Risk Management:

• Diagnosing and resolving potential security risks, outages, and other critical events.

• Continual review of the security infrastructure/services and lead efforts to improve protection of our digital assets and operational resilience.

Qualifications:

• Preferred Master's degree in Information Systems, Engineering or Cyber Security related fields.

• Requires 8-10 years of related experience.

• 3-5 years of experience managing highly technical security teams preferred.

• 8-10 years of experience in cybersecurity.

• Proven experience in configuring, managing, and troubleshooting TCP/IP networks and firewalls across an extensive enterprise footprint.

• Excellent customer service and project management skills in a fast-paced, highly technical environment.

• Ability to enforce best practices in security and perimeter technologies.

• Strong understanding of cloud services, content management, data centers, application