Media Systems Engineer
Pixar Animation StudiosAbout the role
About You:
You are a problem solver, energized to enhance the user experience. Your well-rounded background, spanning 5+ years in media systems support and engineering, allows you to successfully troubleshoot a wide range of technical issues. Your strong communication skills are key to successful collaboration, and your experience managing projects ensures AV systems are delivered on schedule and within budget. You love to learn, and by constantly expanding your technical knowledge, you are able to contribute broadly across the team.
RESPONSIBILITIES:
Respond quickly to incoming support requests and effectively troubleshoot a wide array of media systems across the studio to maximize uptime
Design, build, and support scalable, user-centric systems in conference rooms, art and story rooms, and other spaces throughout the studio
Deliver moderately complex AV projects on schedule, utilizing effective project management skills and clear communication to keep stakeholders informed and aligned
Continuously enhance AV infrastructure by identifying opportunities for improvements and advancing systems
Apply knowledge of live sound and audio principles to resolve technical issues, improve existing systems, and run sound for company meetings
Provide direct support to fellow engineers on their tasks and projects
SKILLS:
Technical Skills:
Advanced knowledge of audio and video signal types, file formats, specifications, and their advantages and disadvantages for various applications
Proficiency in macOS, Linux, and Windows operating systems, with command-line navigation skills to traverse through folder hierarchies, search logs, etc
Experience with video conferencing (VC) equipment, VC workflows, and VC audio signal flows
Intermediate coding ability in any programming language Knowledge of code-based control systems (AMX, Crestron) is a plus Knowledge of Python is a plus
Solid understanding of networking concepts, with the practical ability to apply principles in designing, troubleshooting, and supporting AV systems
Document room information, best practices, system designs, and modifications using the Wiki, AutoCAD, and other relevant software
Familiarity with color calibration methods, software, and hardware
Proficient at making cables and adhering to cabling guidelines when improving and building systems
General Skills:
Positive energy with exceptional customer service skills
Ability to prioritize requests from different means of communication, provide excellent follow-through, and handle support situations calmly and methodically
Strong time management skills to efficiently prioritize tasks and complete responsibilities on schedule
Excellent communication skills, capable of advocating for balanced solutions that meet user needs while easing ongoing support
Propensity towards maintaining an organized and functional shop area
Experience with using hand and power tools for physical installations, including mounting speakers, TVs, and other AV hardware
Ability to respond quickly to urgent situations, in person, across different areas of the campus throughout the day
Capable of lifting up to 35 lbs
Pixar is an Equal Opportunity Employer. We know our storytelling is at its best when we include, celebrate and embrace difference. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. Pixar participates in E-Verify and will provide the federal government with your Form I-9 information
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