Manager, Worksite Field Operations

Medcor is looking to hire a Worksite Field Operations Manager to work with our Operations Team to assist in managing numerous on-site health and wellness clinics at various locations throughout California. Eligible candidates must have an active EMT, Paramedic, LVN, or RN licensure.

Candidates for this position must reside in California. The majority of clinics are located in Southern CA.

This is a Full-Time position, working Monday – Friday with some evening and weekend hours.

The Manager of Worksite Field Operations provides onsite and remote operational support in the delivery of Medcor Workplace Health Management services at assigned client worksites and leads and supervises clinical staff at multiple locations. The position serves as a resource and liaison for the administration and continuous improvement of occupational health and wellness programs including the support and execution of client practices and driving high client satisfaction and long-term retention. Extensive travel is expected in this role and will vary depending on training and coverage needs.

The salary for this position is Starting from $72,500, with increased compensation potential based on experience.

A typical day in the life in this role...

• Conduct onsite and remote training to new and existing Medcor advocates. Provide both operational and clinical training in collaboration with training and clinical affairs department.

• Manage training curriculum needs of the client. Maintain documentation of performed training.

• Contribute to the development and administration of various training programs. Analyze and provide solutions to possible gaps in current programs and operations and establish a consistent, repeatable, and teachable approach.

• Monitor quality audit expectations by conducting regular quality reviews and ensure expectations of excellent or better are met.

• Collaborate and work with cross-functional partners, including onsite client department managers, human resources, environmental health & safety, and security to ensure the integration and coordination of services are consistent with standardized operations, Medcor patient care guidelines and client policies and procedures.

• Develop effective relationships with client management team within scope and anticipate needs, identify solution, and support long-term successful client partnership.

• Apply knowledge of clinical occupational health as well as knowledge of regulations impacting the work environment (OSHA, HIPAA, ADA). Stay current with healthcare industry regulations and standards to ensure the organization remains in compliance.

• Ensure client coverage needs are routinely met and work with onsite clinic manager to determine if appropriate resources are in place in the event of coverage gaps or request from client to increased onsite support.

• Collaborate and work closely with internal departments to share information and improve the quality of our clinic services and resolve issues. Partner with clinical affairs to ensure clinical vision and objectives are met.

• Assist in recruitment and selection process including interviewing, hiring, onboarding, and training new hires.

• Institute and attend regular staff and operations management meetings. Participate in special projects and perform other related duties as assigned.

• Travel requirement of up to 85%.