Senior Program Coordinator (Hybrid Work Schedule)

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

We are seeking a highly organized, strategic, and relationship-driven Senior Program Coordinator to support the execution and ongoing success of our Institutional Group Purchasing Organizations (GPO) & Major programs. In this role, you will serve as the primary day-to-day point of contact for GPO partners, coordinating program execution, facilitating communication, and ensuring operational excellence across the organization.

Working closely with Sales leadership and commercial stakeholders, you will coordinate cross-functional initiatives, support new program implementations, oversee operational processes, and help strengthen strategic partnerships. This role serves as the central connector between our GPO partners and internal teams—including Sales, Operations, Finance, Pricing, Data Management, Marketing, Customer Experience, and IT—to ensure programs are executed efficiently, member needs are addressed, and strategic initiatives remain on track.

A Typical Day

•  Serve as the primary day-to-day contact for Institutional GPO partners, coordinating operational activities and ensuring timely communication between external partners and internal stakeholders.
• Coordinate the onboarding and implementation of new GPOs & major programs, facilitating cross-functional execution and ensuring all operational requirements are completed.
• Partner with commercial leadership to support strategic GPO initiatives and execute program enhancements.
• Facilitate meetings with internal teams and external GPO partners to align priorities, communicate progress, resolve operational issues, and track action items.
• Monitor program performance, identify opportunities for process improvements, and recommend operational enhancements that improve partner and member experiences.
• Coordinate reporting, account alignment, member eligibility, and program compliance while maintaining data integrity across business systems.
• Collaborate across Sales, Operations, Finance, Pricing, Marketing, Data Management, Customer Experience, and IT to support successful program execution and continuous improvement.
• Serve as the internal subject matter expert for GPO program operations and partner requirements.

To Land This Opportunity

• You have 5+ years