Intermediate Specialist, Academic Administration

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

12

Job Family:

Academic Administration

# of Open Positions:

1

Faculty/Service - Department:

Wellness, Business Experts

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted:

septembre 23, 2024

Closing Date:

octobre 04, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

SSUO Grade 10

Salary Range:

$77 637,00 - $98 070,00

About Student Affairs :

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position purpose:

Working closely with various levels of management, provide business expertise in order to define business and data specifications and processes, in an effort to optimize the use of the new system functions with a goal to deliver accurate information and an exceptional experience to the student while meeting the objectives of the System of the Business Unit.

In this role, your responsibilities will include:

Business Analysis: Contribute to the evaluation of the business and operational requirements of client needs, both explicit and implicit, and investigates improvements to the procedures, implementation and development as deemed necessary. Write business cases, communicates and validates these with IT colleagues, managers and others involved in the process in order to maximize the effectiveness and minimize the impact of obstacles.

Business Requirements: Identify, design, and refine business processes and transactions.  Develop business requirements from the different components of systems of the business unit. in order to translate them into functional specifications to refine or develop new business processes.

Impact Assessment: Anticipate risks and issues in plans and requirements and work in collaboration with IT professionals to take appropriate action to resolve them. Understand the inter-connectedness of internal and external systems, and the impact that changes will have on the business processes. Ensure that designs are integrated into a solution that is fully tested, functional, and accurate. Ensures the smooth transition of all system enhancements into the daily operations of users. 

Testing: Design and execute business and end-user test scenarios.  Ensure that the system meets the requirements in terms of flexibility, functionality, performance, reliability, and security. Track, monitor and demonstrate completion of a requirement, maintaining an emphasis on the end-user experience.  Participate in data conversion validation and data reconciliation.

Data cleansing: Participate in data cleansing per the data conversion strategy.

Communication and Documentation: Proactively seek out information to gain a full understanding of the business processes. Prepare business reports and instructional manuals in order to document business processes and to support users with the use of new systems after implementation.  Document application functionality as well as the individual transactions tested, keeping track of the different levels of errors; package service requests, problem logs, and systems enhancements into evolution releases for the business area.

Process redesign and implementation: Develop procedure manuals and create training materials. Assist the business area to evaluate current processes, identify new fu