Sr. Regional Director of Healthcare Technology Management

Role Overview

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

 

Sodexo’s growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with proven success as an experienced District Manager, Biomedical Engineering/ Healthcare Technology Management Client Executive to support Healthcare Technology services located in the Southern and Eastern Regions of the United States of America. Candidates must be available to travel extensively within this region. Ideal candidate will have demonstrated competency growing, managing and retaining multiple accounts within a large healthcare system. Must have superior client relations, contract development and management expertise as well as business planning, compliance, budget management, vendor relations and staff development skills. Apply Today!

 

Make an Immediate Impact.

This position will provide strategic leadership to ensure client satisfaction and account retention. The ideal candidate will be a strategic-minded leader together with entrepreneurial spirit, and able to merge the clients’ vision and expectations into Sodexo’s mission of providing outstanding quality of life services.

 

The successful candidate will be responsible for Healthcare Technology Management (HTM) services for this system. This position interacts with multiple clients therefore we are seeking candidates that exhibit exceptional client relationship skills with internal and external customer relations expertise.

 

As a Client Executive, you will oversee multiple Hospital Systems while maintaining a professional business relationship with the client by directly negotiating contracts and matters pertaining to account operations. The successful candidate will ensure financial performance and goals of the accounts and district are met. In addition, the Client Executive will oversee compliance to all company/client policies and procedures, and government regulations and monitor unit operation to ensure the highest quality of products and services.

 

The Client Executive is a trusted advisor central to the client partnership and key to delivering results that meet client needs.  Has direct accountability for operational excellence ‐ achieved by delivering on our contractual obligations and our service commitments that are:   Predictable, Reliable, and Repeatable.

 

Knowledge of the HTM industry, regulations and compliance is required.

Incentives

Remote Opportunity with Full Relocation Package Included & Annual Incentive Plan!

What You'll Do

• Develop and maintain strategic client relationships with C-suite and senior management that fosters business growth, establish regular communications and drive business outcomes.  
• Make informed decisions to drive service delivery outcomes to the satisfaction of key client stakeholders throughout the hospitals managing the program in compliance with Sodexo standards and the account scope of service per the contract.
• Have oversight of the assigned contracts for multiple client organizations with single or multiple services.
• Ensure compliance with all Joint Commission, OHSA and other local, state, and federal government regulations.
• Provide counsel to client regarding purchases of new capital equipment, end of life cycle, etc, and seek out new, innovative ways to streamline client business initiatives within the assigned accounts.
• Monitor operations by visiting the unit to plan projects, implement new processes and technology, ensure sufficient unit resources, and ensures a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
• Set operational goals with key metrics and ensure quick analysis of any variances to ensure a prompt resolution and mitigate impact on our clients or our performance.
• Deliver predictable top and bottom-line results at the site, relentless focus on driving efficiency, an edge in execution, and makes difficult decisions.
• Create a culture of continuous learning and development and drives a clear culture of performance management accountability across the business. Set clear expectations and provides timely and relevant feedback to direct reports (for developing and improving performance) and holds them accountable for doing the same with their teams.  
• Lead and execute Sodexo’s operating strategy. Provide insight and understanding, bring value and knowledge to our client(s) business and is a trusted advisor to them.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience