Business Analytics Senior Advisor - Evernorth Health Services - Remote

Position Summary

The Intelligence Solutions - Clinical Trial Operations team is the team responsible supporting analytics and reporting to Clinical Trial Product and sales team. Our clients are interested in a clinical research enablement service designed to connect the right patients at the right time to appropriate research studies.  We have a dedicated sales team to engage new clients and markets to drive revenue growth for the organization.  We have an analytics/operations team that leads client implementations, account management, financial reporting and data analysis.

The Business Analytics Senior Advisor will be responsible for coordinating between Sales and Product team from an operational perspective. This position will support a recurring and ad-hoc analytics projects to support the overall business. Includes coordination or issue resolution with the Technical Product Owners (TPO) and other technology teams. This position will also be the business-facing first line contact and triage for Intelligence Solutions clients.

Essential Functions

• Perform feasibility analysis for patient recruitment and real-world evidence projects
• Management of operational projects to support the overall data and analytics solutions business.
• Assist sales team with ad-hoc and data expansion analytics.
• Perform data querying and analysis to answer client inquiries.
• Manage and improve ongoing operational process
• Co-ordinate with project management team and sales team for patient recruitment mailing timelines
• Response accountability for critical production issues that can impact client SLAs and Performance Guarantees to ensure client satisfaction and to avoid financial penalties.

Qualifications

• Bachelor’s degree in relevant discipline or equivalent experience.
• 8+ years relevant experience or Master’s degree with 6+ years relevant experience.
• Advanced skills in SQL, Excel, Data Analysis.
• Python knowledge a plus.
• Hadoop Teradata or Databricks knowledge a plus.
• Knowledge of process improvement, data delivery, and reporting automation preferred.
• Excellent verbal and written communication and presentation skills.
• Knowledge of health care and/or PBM industry preferred.
• Must have proven leadership skills with ability to build strong teams and a proactive management style with strong commitment to sales and client service.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.