Senior Gift Coordinator

Job Overview

• The Senior Gift Coordinator is responsible for processing information of alumni, donors and friends of Wheaton College. Specifically, this role is responsible for the maintenance of data in the CRM Advance system and the collection, deposit, tracking and receipting of all tax-deductible gifts. The Senior Gift Coordinator will report to the Associate Director of Advancement Services. This is a full-time position and pays $19-$20/hr. 

 

Duties and Responsibilities

• Process all gifts to the College in the CRM Advance system ensuring the proper assignment of all required coding for designation, campaign, appeal, acknowledgement, comment and other.

• Maintain identified institutional best practices for timely deposit of gifts and mailing of receipts, maintenance of required audit documentation, appropriate addressing of constituents and accurate distribution of information to internal and external stakeholders.

• Identify and resolve any conflicts related to gift management and processing including ensuring gifts are directed to the appropriate account to be used as the donor intends.

• Enter and maintain all constituent data including supporting large scale data projects to update the contact information for all alumni, donors, parents, students and friends of Wheaton College.

• Leverage supplemental systems that interact with the giving/donation enterprise to process transactions and maintain accurate records including: Five9, Paypal, JP Morgan Chase, iModules, OnBase and other supplemental systems.

• Manage internal and external stakeholder communications via email, phone and mail.

• Participate in cross-training with others in the department facilitate coverage during absences and expand knowledge of the entire scope of advancement services processing and transactions.

 

This job description is intended to represent key areas of responsibilities; specific assignments may vary from time to time, and other duties may be assigned.

 

Qualifications

• Bachelor's degree or equivalent experience.

• Proficiency in Microsoft Office including MS Access, Word and Excel

• Data entry experience

• Understanding of basic accounting principles.

• High level of accuracy and attention to detail.

• Strong organizational and problem solving skills.

• Ongoing willingness to learn new software applications and systems.

• Excellent interpersonal skills both written and verbal.

• Positive team-oriented approach.

 

Physical Requirements

The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 10 pounds.

FLSA Status - Non Exempt

 

As a Christ-centered community, Wheaton College faculty and staff must affirm the College’s Statement of Faith as expressing their own theological convictions and agree to live by the moral standards in Wheaton’s Community Covenant, modeling these commitments for the Christian formation of our students.  Wheaton College faculty and staff also support the Christ-Centered Diversity Commitment which highlights our desire to treat all individuals as equal image-bearers of Jesus Christ through diversity, inclusion, justice and unity.

 

Updated 10/2020