Senior Client & Project Manager | Digital Banking

<p><br/>As a <strong>Senior Client Manager</strong> at Advantage FSE, you will play a critical role in managing and growing client relationships, ensuring the delivery of high-quality projects, and driving revenue targets across a global portfolio of clients.</p><p>This is a leadership role requiring strong communication, negotiation, and project management skills, alongside your experience in managing client relationships and teams.</p><p></p><h3>Key Responsibilities:</h3><ul> <li> <strong>Client Relationship Management</strong>: Serve as the primary point of contact for clients, fostering long-term partnerships and ensuring satisfaction.</li> <li> <strong>Revenue Targets</strong>: Drive revenue growth by identifying new opportunities, upselling services, and managing contract renewals.</li> <li> <strong>Contract Execution</strong>: Oversee contract management, including execution, renewals, and adherence to terms, including ongoing maintenance services.</li> <li> <strong>Client Dedicated Team Management</strong>: Work with a dedicated team of professionals focused on delivering for the client, ensuring they meet targets and objectives.</li> <li> <strong>Client Communications</strong>: Maintain ongoing communication with the client's Digital and IT team managers to ensure alignment on deliverables and timelines.</li> <li> <strong>Client Roadmap &amp; Timeline Definition</strong>: Collaborate with clients to define strategic roadmaps, ensuring their alignment with both business and IT objectives.</li> <li> <strong>Release Management &amp; Project Planning</strong>: Coordinate and manage project releases and timelines, ensuring seamless delivery aligned with client expectations.</li> <li> <strong>Project Steering Committee Reporting</strong>: Prepare and deliver progress reports, issues, and updates to the Project Steering Committee, ensuring transparency and accountability.</li> <li> <strong>Internal Client Status Reports:</strong> Provide regular updates to internal stakeholders, including detailed status reports on client progress, achievements, and concerns.</li> <li> <strong>Risk &amp; Issue Management</strong>: Identify, document, and resolve project risks, issues, impediments, and dependencies, working closely with the team and clients to mitigate disruptions.</li> </ul><p><strong>Requirements</strong></p><h3>Who We’re Looking For:</h3><ul> <li>Senior-Level Experience in managing <strong>large-scale IT or Digital Banking projects</strong>, with a strong track record of client success and delivery.</li> <li> <strong>Business-Oriented Mindset</strong> with the ability to align IT deliverables with client business needs and revenue growth.</li> <li> <strong>Strategic Thinking</strong>: Ability to negotiate, define, and implement long-term client roadmaps that align with their evolving digital strategies.</li> <li> <strong>Strong Leadership Skills</strong>: Experience leading and managing cross-functional teams, ensuring they are motivated and equipped to succeed.</li> <li> <strong>Excellent Communication</strong>: Able to engage and build consensus with senior executives, IT teams, and digital stakeholders on both the client and internal sides.</li> <li> <strong>Project Governance &amp; Reporting</strong>: Proven ability to manage project steering committees and deliver comprehensive, strategic reports to senior management.</li> </ul><h3>Key Qualifications:</h3><ul> <li>Bachelor’s degree in Computer Science, Business, or related fields.</li> <li>Extensive experience in IT project management or client management within the Finance/Banking IT sector.</li> <li>Proven success in contract execution, managing client relationships, and driving revenue targets.</li> <li>Project Management certifications are welcomed.</li> <li>Fluent in English (written &amp; verbal); proficiency in Spanish is a significant plus.</li> <li>Experience with Agile methodologies and managing client roadmaps.</li> <li>Demonstrated ability to manage multiple, large-scale, complex projects with diverse teams across the globe.</li> </ul><p><strong>Benefits</strong></p><p><strong>🕑 Flexible Hybrid Work Environment</strong><br/> Enjoy the benefits of both remote and in-office work, promoting better work-life integration.​ </p><p><strong>🤝 Buddy Program for Seamless Onboarding</strong><br/> A dedicated buddy will guide you through your initial journey, ensuring a smooth transition into our team.​</p><p><strong>💰 Competitive Compensation Package</strong><br/> We offer a salary structure &amp; monetary benefits that reflects your skills and contributions.​ </p><p><strong>👩‍⚕️ Comprehensive Health &amp; Life Insurance from Day One</strong><br/> Your well-being is our priority, with extensive coverage starting immediately.​ </p><p><strong>📈 Structured Career Development Framework</strong><br/> Clear pathways for advancement, supported by regular performance evaluations and feedback.​ </p><p><strong>📚 Unlimited Learning &amp; Development Op