Medical Support Scribe

Job Type Part-time Description

POSITION TITLE: MEDICAL SUPPORT SCRIBE- TEMPORARY 

                   

PROGRAM/LOCATION: ADULT FULL SERVICE PARTNERSHIP (FSP) - SAN LUIS OBISPO 

POSITION SUMMARY

The Full Service Partnership (FSP) Program provides intensive, community-based support to adults living with serious mental illness who are at risk of acute hospitalization or long-term institutional care. The primary objective of the program is to help clients achieve and maintain stability in the community through structured, individualized support. FSP serves individuals facing complex challenges, including co-occurring substance use disorders, significant trauma histories, and substantial functional impairments. Services are provided in the community—where clients live and feel most comfortable—rather than in clinical or hospital settings. This approach emphasizes hope, resiliency, and recovery, and is grounded in principles of cultural humility, professional integrity, and a commitment to ongoing self-reflection and personal growth for both clients and staff. 

The Medical Support Scribe is responsible for understanding and navigating the electronic health records used including, SmartCare, and any others; attending patient appointments with medical staff; completing documentation that adheres to Medi-Cal and Medicare billing standards; entering medication orders, following up with pharmacies and collaborating practitioners, and scheduling patient appointments. Plus, as time allows, general administrative duties (sending faxes, calling pharmacies). The Medical Support Scribe provides administrative support to staff through a variety of tasks, such as faxing, and populating databases, following up on requests and medication orders. The Medical Support Scribe works jointly with prescribing staff, psychiatric technicians, therapists and other staff to provide overall support for client’s medical and medication needs with a trauma informed approach. The Medical Support Scribe upholds and promotes the organization philosophy in all duties performed. 

HOURS/ SALARY

Part-time, non-exempt position. 14 hours per week. Anticipated hiring range is $21.00 per hour. Includes paid sick time and a variety of helpful employee perks as well.. (*Full Salary Schedule $21.00- $23.00 per hour). 

 

Employee Perks/ Work Culture

A few of our helpful employee benefits include membership discounts to various local fitness centers. We offer years of service gift cards to businesses of your choice. We offer gift cards for walking, biking, or carpooling to work as well as 20% discount for shopping at our Growing Grounds Downtown Store/Nursey/ Farm. We host two employee appreciation events for employees and their families yearly. We practice Trauma Informed Care Principles, Guidelines for Collaborative Conversations, and encourage the use of pronouns. We mindfully promote equality, respect and diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the fascinating characteristics that make us different! TMHA is also a pet friendly workplace (upon approval)!

Mission Statement

Transitions Mental Health Association is a nonprofit organization dedicated to eliminating stigma and promoting recovery and wellness for people with mental illness through work, housing, community and family support services. 

Organization Description

Transitions – Mental Health Association is a leading non-profit agency committed to providing comprehensive mental health services and support to individuals and families by inspiring hope, growth, recovery and wellness in our communities.  TMHA has decades of experience with teams of compassionate staff. TMHA is a driving force in improving mental health and wellness in our communities and a supportive and inclusive work environment that values diversity and individual contributions. 

Responsibilities and Duties

1. Participates in medical appointments alongside medical staff in order to transcribe notes into the electronic health record.

2. Participates in training on Medi-Cal and Medicare documentation standards and practices.

3. Maintains accuracy in transcribing medication and other treatment orders and sends all documentation for provider review and approval.  

4. Provides clerical and administrative support, such as telephone follow up, scheduling and calendaring of patient appointments, coordinating transportation, creating documents and corresponding by email.

5. Works collaboratively with medical, clinical and case management staff to provide seamless delivery of medical services.