Sr. Learning and Development Specialist

Expected Hourly Pay Rate:

$38.49

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

Essential Duties And Responsibilities

Within a team environment, this position will perform the following responsibilities:

Training Design and Evaluation (50%)

• Conduct thorough learning needs analysis to identify skill gaps and learning requirements across various departments. Collaborate with leadership and subject matter experts to define learning objectives and align them with CCRC's business priorities.
• Collaborate with the L&D Manager and   leadership teams to design and deliver leadership development programs that enhance managerial skills and promote a culture of continuous learning and growth. 
• Develop comprehensive learning programs that address the identified needs of different programs. Design and create engaging learning materials, such as presentations, e-learning modules, videos, and job aids, using various instructional methods and technologies.
• Collaborate in the evaluation strategies required to assess the effectiveness of learning programs. Analyze feedback and metrics to continuously improve learning initiatives and ensure they align with business needs and employee development objectives.
• Work closely with   department leadership and subject matter experts to gather input, ensure alignment, and collaborate on the design and delivery of learning programs. Develop strong relationships within the programs to meet their learning and development needs effectively and efficiently.

Training Instruction and Coordination (45%)

• Facilitate learning sessions, workshops, and seminars to deliver engaging and impactful learning experiences. Utilize a variety of instructional techniques to accommodate different learning styles and maximize knowledge retention.
• Manage CCRC’s Learning Management System in Workday, including content creation and maintenance, user management, and reporting. Stay updated on emerging LMS trends and technologies to enhance training delivery and user experience.
• Contribute to the overall learning and development strategy by staying informed about industry trends, best practices, and emerging technologies. Make recommendations for innovative approaches to enhance staff development.

Miscellaneous Responsibilities (5%)

• Partner with   departments to identify subject matter experts to assist with “train-the-trainer” opportunities.  
• Perform other duties and responsibilities as assigned.

Non-Essential Duties And Responsibilities

These duties include tasks that are required and comprise less than 5% of daily functions for this job:

• Participate in departmental, agency and professional meetings and workgroups as assigned.
• Other duties as assigned.

Job Specifications

Minimum Required

• Education: Bachelor’s degree in Human Resources, Organizational Psychology, Instructional Design, or a related field or equivalent combination of education and/or experience.
• Experience: Minimum of 5 years of experience in Learning & Development or similar role, preferably in a Senior level. History of managing, designing, developing, coordinating, and conducting training programs.
• Technical Requirements:
  • Technical Requirements – Must have advanced knowledge of general office procedures and demonstrate excellent organizational and computer skills specifically in Microsoft Word, Excel, and Outlook e-mail. Ability to type 50+ wpm.

• Travel: Automobile, current auto insurance, current California Driver’s License and DMV clearance required. Minimal travel in CA required.
  • Travel to CCRC’s San Bernardino office may be required on a monthly and/or as needed basis.
  • Travel to CCRC’s Victorville office may be required on a bi-monthly and/or as-needed basis.
  • Travel to CCRC’s the Antelope Valley office may be as needed.

• Work Schedule: full time or part time, typical work hours and shifts, days of week, and whether overtime is expected. Ex. Ability to work a non-traditional work schedule including earl