Senior Manager, Strategic Accounts (Urgent Care and Long-Term Care

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Senior Manager, Strategic Accounts (Urgent Care and Long-Term Care)

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution.

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
We have an exciting opportunity for a Senior Manager, Strategic Accounts (SMSA) within our Abbott Rapid Diagnostics Infectious Disease (ARDx- ID) business located in the US.

The incumbent will be responsible for establishing and achieving the sales goals and objectives in specified markets and geographical territories in support of the Company’s overall strategic plan for URGENT CARE/LONG TERM CARE. The scope of this position includes management of Urgent Care Specialists (UCS) and Long-Term Care Specialists (LTCS) to meet company plans and direct sales responsibility for an assigned geographical area. The primary sales focus on Urgent Care/Long-Term Care Clinics, with emphasis on the Infectious Disease product line. The MSA monitors the performance of the sales teams within the US and, if required, makes recommendations to re-allocate resources to improve overall performance.

What You’ll Work On

• Plan, coordinate, and manage the sales activities of the assigned national Urgent Care/Long Term Care Specialist team to achieve the Infectious Disease sales goals of the Company.

• The Senior Manager, Strategic Accounts, is expected to work closely with marketing, corporate accounts, national accounts, Enterprise Account Team, Regional Teams, and finance to support the Infectious Disease franchise. Role requires close partnership with marketing partners to include collaboration on projects weekly/daily.

• The SMSA is responsible for our most significant and impactful Urgent Care/Long-Term Care customers. The Urgent Care/Long-Term Care Specialist teams own the maintenance and growth of the top Urgent Care/Long-Term Care customers in their region. 

• SMSA is responsible for monthly/annual forecasts and is required to update senior leadership regularly. The SMSA is accountable for reviewing Infectious Disease product funnels daily/weekly and is held responsible for accuracy.

• Provides weekly and daily shipment of actuals and forecasts for month and balance of the year. 

• Creates promotional opportunity ideas with marketing and drives the execution of these programs. The SMSA serves as the critical point of contact for "all things" Infectious Disease.  

• Plans, coordinates, and directs field implementation of the Company's sales efforts by managing the team's activities.

• Develop and maintain relationships with strategic accounts, identify customer issues, and resolve sales-related difficulties

• The SMSA acts as a resource for contract negotiation, pricing, proposal, bid preparation, customer service, and customer follow-up.

• Identifies and recruits Urgent Care/Long-Term Care Specialists. The SMSA manages the performance of staff towards department and Company goals, including regular performance feedback and communication related to any performance counseling/disciplinary actions, career counseling, merit process, teamwork, and other relevant ma