Manager, Business Consulting

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.

Job Description Summary

Our team is a versatile group of individuals, working collaboratively to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Manager, you'll participate in major process modeling, analysis and design efforts. You'll manage activities and staff responsible for providing business performance, organizational design and business risk management capabilities to formulate pragmatic, forward facing and meaningful business transformation plans.

Job Description

Key Responsibilities:

• Leads all activities relating to business transformation through the strategic application of people, processes and technology. Manages teams who participates in business planning by identifying complexities, dependencies and redundancies in the business model.

• Leads team responsible for business process management and consultation. Acts as primary internal business product and process consultant responsible for communicating to customers, management and external sources.

• Runs the activities and functions relating to consultation regarding business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align technology solutions with business strategies and directions. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans. 

• Leads team responsible for identifying the critical elements of a business process that need improved. Leads individuals responsible for defining criteria of performance success. 

• Provides significant contribution in executing business unit level change. 

• Oversees the training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.

• Leads staff responsible for strategic projects involved in evaluating and researching new and existing products, procedures and/or workflow needs associated with business systems for the company. Team also evaluates new technological developments and evolving business requirements. 

• Leads the development of compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with the current operating model and/or desired target state operating models.

• Manages associates, including performance management, salary planning and administration, training and development, workflow planning, hiring and placement and disciplinary actions.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director/Associate Vice President; manages a team of six to ten direct reports.

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information, business, mathematics or related field preferred. Graduate studies are preferred.

Experience: Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration. In-depth experience with process re-design methods and tools. Three years of experience in people management. Project management experience is preferred. 

Knowledge, Abilities and Skills: Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a wide variety of tools, concepts and techniques of business process modeling, analysis and design. Expert knowledge of emerging industry, competitor, customer demography, regulatory and market trends. Understanding of new technologies and developments in the technology industry. Proven knowledge of the system