The MEININGER Roma Termini is looking for a Night Receptionist - Night Auditor. MEININGER is a unique Hotel product in different European cities, which combines the service and comfort of a budget hotel with an extraordinary interior such as a guest kitchen or a game zone.

People of every age and origin are amazed by the central location, qualitative high-grade interior and fair prices. Thanks to our highly motivated team and a down-to-earth and lively atmosphere, the MEININGER Hotels feel like a real home. 

YOUR TASKS 

• You act as a great host and create a memorable stay for our guests 

• You are in charge of the welcome and good-bye process from A to Z, managing check-ins and check-outs to create the best experience for our guests and optimize hotel occupancy 

• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services 

• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc. 

• You are regularly checking the hotel during the night 

• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar) 

• You enjoy a diverse working environment and are flexible to work weekdays and weekends 

YOUR PROFILE 

• You possess initial experience and are passionate about hospitality 

• You have an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks 

• You are a people person, you like helping others and creating unforgettable experiences for our guests 

• You are a team player, ready to help your colleagues and tackle challenges together 

• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT) 

• You are fluent in Italian and English, any other language is an advantage 

WHAT MEININGER OFFERS 

There are many good reasons to join our MEININGER team. We offer a professional work environment with creative leeway. Working with a dynamic team will offer you many chances for your personal development. We appreciate colleagues who can work independently and as part of a team, who can think out-of-the-box and who want to develop MEININGER with their own ideas and actions. If you are looking for a new challenge and want to be part of an international hotel chain, which is different from others, we would be happy to welcome you. 

• Fair compensation package 

• Extra vacation days for every year with MEININGER (up to 5 days), company jubilees 

• Employee events and team activities: M-Days, Winter party, team building events 

• Staff Programs and Friends & family discount 

• Growth and development opportunities as part of an internationally expanding organization