Server

Position Summary: 

The Server position is primarily responsible for taking orders for food, aiding in the ordering of food, acting as cashier, serving food/drinks to guests at tables, and maintaining the cleanliness of the dining area and storage areas. 

Primary Responsibilities

The following information represents the majority of the duties performed in the position, but are not meant to be all inclusive nor prevent other duties from being assigned when necessary. 

• Greets guests and assists seating in the dining area. 
• Assists guests in deciding their product needs. Inform guests of promotional products and food contents, and appetizers.
• Verifies the legal age of guests ordering alcoholic beverages by checking driver’s license or other type of identification.
• Performs cashier transactions by totaling products ordered, informing customers of charges, making monetary change transactions, and changing register tapes.
• Delivers ordered products, drink glasses, salad bowls, carryout containers, etc., as necessary based on products ordered. 
• Serves as host/hostess when restaurant seating is at or above 90% capacity as directed by management including taking of name and number in party reservations and informing customers of a reasonable “wait” time.
• Solicits service needs of the guest at regular intervals and/or anticipates their service needs and provides goods or services needed to ensure continued guest satisfaction.
• Maintains the cleanliness of the dining room areas including clearing dishes, wiping up spills, checking all chairs for food or beverage spills, wiping tables and table supply containers, picking up debris or paper and resetting tables for next guests.
• Restocks condiment areas, cleans tables and booths, cleans restrooms, disposes of trash, sweeps and mops floors, vacuums carpets, and dusts. 
• Answers telephones in a professional manner and responds to the caller’s needs. 

Skills and Experience

• Able to follow and  carry out instructions via written or oral form; to solve simple problems. 
• Add, subtract, multiply, and divide all units of measure; to perform the four operations with like or common decimal fractions; to compute percent; to perform arithmetic operations involving monetary units.
• Understand written or verbal  instructions, product labels, receipts, and  restaurant menus.
• Able to construct and write simple sentences, a series of numbers, names, and addresses. 
• To communicate appropriately with crew/management and convey a friendly and pleasant demeanor towards guests.    
• Previous experience is not required for this position. 

Licenses/Certificates

• The position may require a Food Handler’s permit and/or Foodservice Sanitation Certification and/or other individual compliance permits, certificates, or licenses dependent upon the laws of the city or county in which the restaurant is located.

Physical Demands

• Physical Strength and Stamina Demands:
  • The Server exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 5 pounds of force constantly in the performance of activities. Force includes push/pull/lift. The Server is required to perform most work from a standing position.  Work may involve frequent walking, intermixed with sitting for brief periods of time. Work requires stamina to perform duties for extended periods of time typically comprised of 8-