Digital Project Coordinator

Description

What sets us apart?

• Competitive compensation plan, base salary, and annual incentive
• Health Benefits: medical, dental, vision, short term and long- term disability and wellness programs
• 401-k plan with company match
• Comprehensive Paid Time Off and Holidays
• Collaborative and Innovative work environment

COMPANY OVERVIEW 

Vantage Apparel is the nation’s top source for custom logo apparel, serving as the premier choice of renowned global brands. Established in 1977, we have consistently demonstrated B2B innovation in the promotional apparel industry and earned the prestigious designation of one of the “Best Places to Work” in our field. In 2024, our commitment to excellence in apparel decoration was underscored by consecutive securing the 29th PPAI Gold Pyramid award for embroidery, consistently recognized in ASI Counselor® Magazine’s Top 40 company, and the PPAI Gold Pyramid for Marketing content. These honors affirm our persistent dedication to setting industry standards. 

ROLE HIGHLIGHTS

The Digital Project Coordinator plays a critical role in supporting the execution, optimization, and ongoing success of digital commerce initiatives. This position is responsible for coordinating projects across webstores, integrations, digital sales, and marketing efforts, while ensuring accurate execution and high-quality deliverables. This cross-functional role requires strong organizational, analytical, and communication skills to collaborate with both internal teams and external partners.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Coordinate Digital Team workflow to ensure timely and successful delivery of webstores and integrations. Partner with Sales, Marketing, Customer Service, and end-users to support go-lives.
• Maintain an accurate pipeline of projects in CRM. Track progress, timelines, and dependencies and present projects outward to the company.
• Create and distribute digital sales performance reports, including monthly store performance reviews and analysis of underperforming webstores to assist in growing sales.
• Support the daily operations of e-commerce channels, including product uploads, shared email inboxes, data feed management, and reporting.
• Work closely with Operations and Customer Service to enhance workflows and improve customer experience.
• Conduct regular site audits and participate in testing of new site features and development projects to ensure accuracy and functionality.
• Assist with campaign management including social media, PPC and display ads. 
• Generate comprehensive reports on e-commerce performance and shopper behavior. Provide data-driven insights to support strategic decisions.
• Attend quarterly trade shows or client meetings to maintain relationships and stay updated on industry trends.
• Stay current on digital trends and technologies to identify opportunities for improving digital commerce strategy.

Requirements

Ideal Candidate Profile

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Proactive, forward-thinking team player who thrives in a collaborative environment.
• Highly organized with exceptional attention to detail and the ability to juggle multiple priorities.
• Strong communicator who works effectively across technical and non-technical teams.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Strong understanding of UX principles, content management, and e-commerce development cycles.
• Ability to read and interpret business and technical documentation.
• Proven problem-solving skills in dynamic environments.

EDUCATION AND/OR EXPERIENCE COMPUTER SKILLS

• Bachelor’s degree (B.A.) in Business or related field, with at least 2 years of experience in digital commerce or merchandising, or an equivalent combination of education and experience.
• Experience in apparel internet sales/e-commerce, SaaS, or related industry preferred.

COMPUTER SKILLS   

• Experience with e-commerce and CMS platforms such as Shopify, WooCommerce, and WordPress a plus.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) required.
• Familiarity with CRM systems like Zoho, Salesforce, or HubSpot a plus.
• Comfortably using analytics tools to assess and report on digital performance is required.