Academic Advisor (Student Services Professional II)

Our Commitment to Equity, Diversity, and Inclusion:

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary:

Working independently, the Student Services Professional II (SSP II) performs moderately complex professional student services work to support student success. Under the primary direction from the NSC College Advising and Retention Specialist (CARS), incumbent responsibilities include direct academic advising for majors and minors within NSC departments/programs. Incumbent will perform student advisement, using basic interviewing and counseling techniques to assist students in making timely progress toward their degree objectives. With a focus on specific populations, this SSP II will target outreach to current and incoming students and assist with the NSC Student Success Center - Holt Hall. In collaboration with the Chair of the Department of Mathematics and Statistics, the incumbent will organize and supervise the mathematics tutoring program and the math learning lab.

Required Education and Experience:

Experience:

Two years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.

Education:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. 

A Master’s degree in a job-related field may be substituted for one year of professional experience. Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.

Preferences:

Preference may be given to applicants with the following as they may be considered specialized skills: 

• History of effectively establishing and maintaining cooperative working relationships within a diverse student population.
• Experience hiring, training, scheduling and evaluating students or staff.

Time Base: Full-time

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm 

CSU Classification Salary Range:  $60,996 - $86,736 per year. 

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance).  For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

Additional Information:

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct. 

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees wh