Summary
 

Supports management in the administration of projects that may involve, but are not limited to, business change mandates, system enhancement, contract directives, analysis of operating procedures, quality control activities, strategic planning, performance monitoring, compliance activities, etc. Monitors the progress and status of area projects and coordinates the installation of each project phase. Prepares specialized reports and presentations for management or staff as it relates to the progress of new projects and initiatives. Writes and delivers instructions to staff when projects affect work assignments and departmental operations.

Description
 

Logistics:  PAI – one of BlueCross BlueShield's South Carolina subsidiary companies.

Location: This hybrid position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM, with potential overtime opportunities. This role is located at 17 Technology Circle, Columbia, SC 29203.

• Sponsorship: This position is not eligible for sponsorship now or in the future. 

What You’ll Do:

• Administers various projects and assists management in the overall functioning of the business area. Identifies procedural/system issues affected by implementation of project initiatives. Makes recommendations for change/development, both technically and operationally.

• Provides monitoring of key operating statistics. Follows up with all changes, improvements and processes to ensure compliance and effectiveness. Assists in the creation and implementation of work improvements and action plans for the department related to critical business processes and/or customer service-related requirements.

• Assists in the creation and implementation of plans and programs to assure staff is following all established and new processes/policies. Prepares written instructions, presentations, etc. and administers training for staff members. Provides effective feedback and develops work instructions and job aids to assist the staff in understanding any impact to daily job responsibilities.

• Responds to issues or concerns from internal/external support areas. Coordinates activities among division functional areas. Prepares and analyzes specialized reports for staff as it relates to the progress of new projects and initiatives.

• Maintains effective relationships with internal/external entities by leading and participating in meetings, conferences, workshops and professional organizations, ensuring necessary information is received/delivered to meet business unit objectives.

To Qualify for This Position, You'll Need the Following:

• Required Education: Bachelor's degree.

• Degree Equivalency: 4-years job related work experience OR Associate's and 2-years job related work experience

• Required Work Experience: 3-years of project coordination or experience working in a project team member capacity.

• Required Software and Tools: Advanced knowledge of Microsoft Office.

• Required Skills and Abilities:

  • Proven ability to identify resource needs, perform quality review, and escalate functional, quality, and timeline issues appropriately.

  • Able to coordinate deliverables and dependencies with other groups.

  • Excellent oral and written communication skills.

  • Good analytical and decision-making skills.

  • Demonstrated organizational and leadership skills in a team environment.

We Prefer That You Have the Following:

• Preferred Education: Bachelor's degree-in Business Administration, Healthcare, Education, or other job-related field.

• Preferred Work Experience: 3-years of experience leading project teams from inception through implementation phases in a healthcare related industry

• Preferred Skills and Abilities:

  • Proven use of project management principles and methodology.

  • Proven use of change management techniques.

  • Good negot