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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Branch Banking Business Support Senior Manager is responsible for developing, supporting, and implementing projects that
address strategies and initiatives within Branch Banking and supporting various client segments. Projects will accomplish broad, long term objectives centered around key business objectives including deposit growth/retention/acquisition, revenue growth, improving quality and/or efficiency, advancing technology development, performance reporting & analysis, or implementing new product line initiatives.

Job Description

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.

1. Supports multiple initiatives simultaneously, including identifying revenue and efficiency opportunities for critical to Branch

Banking teammates, engaging cross-functional stakeholders across multiple lines of business, operations,

compliance, risk, and product.

2. Responsible for all aspects of the implementation of assigned initiatives, including:

• Coordinate with various business and technology units to define scope

• Support the project and funding approval processes

• Provide effective challenge and strategic analysis as appropriate

• Mediate/negotiate between impacted groups to build consensus, prioritize requests and resolve issues

• Manage issue/task lists and project schedules to ensure timely and on-budget delivery

• Organize implementation activities ensuring proper testing

• Coordinate the creation of documentation, procedures, training guides and communication materials to drive overall adoption and change management

• Provide leadership with routine updates to communicate the overall health of the project and escalate any concern

3. Support the continued development of lead management, IRM partnerships

(Mortgage, Wealth, Small Business, Commercial, Insurance) coverage, and client migration efforts between all Truist LOBs.

4. Partner with Analytics to develop a wide range of analyses to guide short and long-term initiatives including Branch Banking business

planning needs, CSBB strategic initiatives, project support, etc.

5. Develop and maintain key performance indicators that align with strategic initiatives related to Premier performance including

activity, production, portfolio, and other details as defined by senior leadership.

6. Lead and provide ongoing support for business analysis and project management effort to drive the strategy, continual

improvement and expanded utilization of Premier platforms and applications to achieve operational efficiency, risk management,

client and Premier teammate experience, and support asset & revenue growth.

7. Ensure all regulations and compliance requirements are met for the Branch Banking Business.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree with a concentration in business, accounting, finance, banking or equivalent financial services experience

and related training

2. 10 years of experience in financial services; inclusive of proven track record of business analytics and reporting and

demonstr