Global Benefits Director

Job Description

About Us:

Fragomen is the leading global immigration law firm, providing comprehensive immigration solutions to clients worldwide. With offices in 30+ countries and a team of over 6,000 professionals, we partner with corporations, individuals, and institutions to navigate the complex world of immigration law with precision and care.

At Fragomen, you will be part of a global team that values expertise, innovation, and collaboration. We offer a competitive compensation package, comprehensive benefits, and the opportunity to shape the future of benefits programs in a firm where people and purpose come first.

About the role:

The Global Benefits Director is responsible for the strategic design, governance, and operational excellence of the firm’s global benefits programs. This role provides firm-wide leadership across health and welfare, retirement, well-being, leave management, vendor strategy, and benefits-related compliance, while ensuring programs are competitive, cost-effective, compliant, and aligned with the firm’s talent strategy.

This role partners closely with Total Rewards, HR, Finance, Payroll, Legal, Procurement, HRIS, and external vendors to deliver a scalable and employee-centric benefits ecosystem across all regions. The Global Benefits Director services as a trusted advisor to senior leadership and plays a critical role in global transformation initiatives, M&A, and workforce growth. initiatives as well as providing ongoing support to the Total Rewards team and HR leadership.

We will consider fully remote candidates located and eligible to work in the US without sponsorship now or in the future

How will you make a difference as a Global Benefits Director at Fragomen?

Global Benefits Strategy & Design

• Lead the development and execution of a global benefits strategy that supports attraction, retention, and employee well-being across regions.
• Evaluate, design, and expand benefit offerings (e.g., healthcare, well-being, lifestyle benefits) with both short- and long-term impact.
• Balance innovation with financial stewardship, ensuring benefits programs are sustainable and aligned with firm priorities.
• Leverage utilization data, benchmarking, and market trends to continuously refine benefit offerings.

Vendor & Broker Management

• Own global vendor strategy across benefits providers, administrators, and brokers.
• Lead stewardship meetings, performance reviews, and service issue resolution.
• Drive accountability through SLAs, KPIs, governance frameworks, and escalation protocols.
• Partner with Procurement and Finance to negotiate contracts, review SOWs, and manage renewals.
• Play a leadership role in the RFP processes, including evaluation, selection, and transition planning.

Operational Excellence & Governance

• Ensure strong governance across benefits administration, compliance, and documentation.
• Oversee benefits-related audits (e.g., 401(k)), ERISA compliance, ACA, COBRA, and Secure Act 2.0 initiatives.
• Maintain and continuously enhance benefits cost tracking, financial analytics, and invoice reconciliation processes.
• Serve as primary liaison with Payroll, Finance, HRIS, and vendors to ensure accurate deductions, funding, and reporting.
• Lead efforts to streamline and modernize benefits operations, including leave administration and automation initiatives.

HRIS & Systems Integration

• Partner with HRIS teams to optimize Workday Benefits configuration, integrations, and user experience.
• Lead benefits-related system enhancements, vendor integrations, and process automation efforts.
• Ensure data integrity, reporting accuracy, and scalability of benefits systems across regions.
• Support enterprise initiatives such as acquisitions, new office openings, and system transitions.

Global Oversight & Regional Leadership

• Provide oversight of global benefits renewals and regional programs (U.S., Canada, APAC, EMEA, LATAM).
• Partner with regional TR & HR leaders to ensure consistency while respecting local regulatory and cultural requirements.
• Actively participate in global renewal discussions to identify trends, risks, and opportunities for alignment.
• Support M&A initiatives with benefits due diligence and onboarding.

Leadership & Collaboration

• Lead, mentor, and develop benefits team members, fostering strong technical capability and strategic thinking.
• Facilitate regular leadership touchpoints and cross-functional collaboration.<