Staff Product Manager, Search

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS
• Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

About the Role:

Bloomreach is seeking a strong Staff Product Manager for our Product & Content Discovery team. This role will specifically focus on our market-leading, Search product which leverages the latest AI/ML technologies and powers some of the largest and most recognizable brands in the world (e.g. Staples, Neiman Marcus, Puma). This Product Manager will be responsible for analyzing quantitative data, gathering competitive intel, understanding customer needs and using those data points to build features that add value to our customers and to our business.

We are looking for a Product Manager who is analytically strong, customer-obsessed, and a great problem solver who can collaborate cross-functionally and drive initiatives independently. This individual will report to the Director of Product Management - Search.

What you'll do:

• Interface with internal and external stakeholders to determine new features in addition to building and working with engineering teams to come up with technical solutions to help solve customer problems.
• Own optimization of both relevance and ranking for keyword and vector searches
• Responsible for leveraging the latest Machine Learning algorithms, specifically in the area of Natural Language Processing (NLP).
• Explore different areas such as NLP for international languages, conversational AI, attribute extraction from images and 1:1 or segment-based user personalization.
• Improve Bloomreach’s Semantic algorithms and deliver better Search Relevance and Ranking experiences.
• Extract and analyze user behavior data from internal data warehouses, using SQL or other queries, to identify improvement opportunities. 
• Create easy to use APIs to give developers control to plug-in and test various algorithm modules to solve different use cases.
• Own and lead feature development from ideation to value delivery
• Coordinate with Product Marketing, Sales, and Customer Success teams for product launches, training, documentation, thought-leadership, and customer feedback
• Become an expert on Search within the company
• Work with the Director of Search to plan the innovation roadmap for Search 

What you'll need:

• 10+ years of experience working in a combination of product management, technical product management, engineering, sales engineering, and/or solutions consulting roles
• Experience with Artificial Intelligence, Machine Learning, Vector Databases, and Large Language Models
• Strong analytical and problem solving skills; strong communication, written, and presentation skills; experience working directly with customers is required
• Ability to independently own and drive initiatives end to end
• Ability to collaborate cross functionally and work with geographically dispersed teams to execute on product initiatives
• Team player: ability to work well with many different teams and personalities
• Must be intellectually curious, proactive and self-motivated
• Must have a high degree of attention to detail

Bonus points if you have:

• Experience working for a B2B SaaS technology company
• Experience working in the E-commerce domain or with Search Technologies

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $150,000-$200,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geogr