SAP Senior Education Project Manager, Americas (US or Canada)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

 

 

****** NOTE  We are unable to support and employment visa for this position

 

What you’ll do

 

Acting in the role of Education Project manager:

Deliver billable SAP Learning Services projects on customer site, such as:

 

Enablement project planning activities:

• Develop overall enablement strategy for a customer (based on enablement delivery channel target groups to be enabled)
• Develop and deliver learning needs analysis for a customer (both for project team members and users)
• Facilitate use of AI tools to further adoption and content development services

 

Enablement project management activities:

• Manage the execution of an enablement projects according to plan, using proven enablement project management methodology, standards and processes
• Coordinate enablement delivery for different target groups (incl. train-the-trainer and enablement delivery for users). Leads / engages team of instructors, authors and change agents from internal, 3rd party provider and/or customer resources. Coach education resources.
• Manage relationship with project stakeholders, keeps them informed about enablement progress and issues to manage expectations on all project requirements and deliverables regarding enablement.
• Create a project environment that enables peak performance by enablement team members
•  Manage the financial aspects of the enablement project: budgeting and estimate to actual variance.  Analyze enablement risks, establishing contingency plans and identifies trigger events and responsibilities for initiating mitigating action.
• Escalate early issues about the enablement project to account management. Ensures enablement project has a clear assignment of work; reviews quality of work and provides performance input to project team members’ functional management.

 

Contribute to organizational change management (OCM):

• Deliver OCM services aligned to the SAP OCM Framework, conduct project reviews and risk assessments.

 

What you bring

• Instruction Design background
• Experience with delivering OCM services in running enterprise scale training projects for users over enablement planning (enablement strategy, learning needs analysis) to enablement execution (enablement project management, enablement content creation and delivery for users, deployment of WalkMe)
• Experience using AI tools to design learning content to further customer adoption and development
• Ability to develop strategies and concepts
• A plus is knowledge of learning concepts and SAP Learning portfolio
• Excellent knowledge of English (fluent spoken, written)
• Intercultural experience and sensitivity
• Quality driven (accuracy to detail), analytical and problem-solving skill
• Bachelor’s degree, preferably in Information Technology, Computer Science, Math, or Engineering.

 

Meet your team

The SAP Learning Services team within SAP Product Learning is responsible for ensuring a scalable and profitable delivery of educational consulting services, which will in turn lead to a pull through for the entire SAP Learning portfolio. We live by our tradition of driving customer success with simplicity

 

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by t