SENIOR CLERK - 64064728

Requisition No: 873405 

Agency: Department of Health

Working Title: SENIOR CLERK - 64064728

 Pay Plan: Career Service

Position Number: 64064728 

Salary:  $34,759.92 Annually 

Posting Closing Date: 04/09/2026 

Total Compensation Estimator Tool

Florida Department of Health

Bureau of Public Health Laboratories

Jacksonville Laboratory

 

Open Competitive Opportunity

 

Your Specific Responsibilities:

This position is responsible for performing the duties of a customer service representative for the Bureau of Public Health Laboratories. This includes assisting the public or other government personnel with general information regarding location and services provided by the laboratory. This position requires excellent written and oral communicative skills in addition to being proficient in the use of Microsoft Word, Excel, and Access programs. 

 

Receives potable/ non-potable water and chemical analysis samples that are delivered to the Porter Lobby.  Notifies appropriate personnel to pick up water and other specimens that are dropped off at the laboratory for testing.    

 

Provides customer service for the Bureau of Laboratories by promptly answering and directing telephone calls to the appropriate office or employee.

 

Process and bill out HIV 1 and 2 claims in the HPlusPro billing system.  These claims are checked for eligibility through FMMIS.

 

Follows procedures for accepting cash or check transactions by issuing a receipt to each customer at the time payments are received.  Records transactions and prepares daily a receipt log for the Fiscal Assistant II to pick up.  Maintains accurate records of payment and enters into the system appropriate fees to be billed to the customer.

 

Assist the revenue supervisor with other projects as assigned to ensure area workloads are met.

 

Performs other related duties as required.

 

Required Knowledge, Skills, and Abilities:

Knowledge of administrative principles and practices.

Knowledge of office procedures and practices. 

Ability to collect, evaluate and analyze data relating to administrative functions. 

Ability to prepare correspondence and administrative reports. 

Ability to work independently and communicate effectively. 

Ability to plan, organize and coordinate work assignments.

 

Qualifications:

Minimum: Microsoft Office experience.

Preferred: Associates degree with 1 to 2 years of experience. 

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

 

Where You Will Work:

Jacksonville, Florida

 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, inc