Front Counter Sales

 

 

Job ID:  499049

American Rock Products., a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion.  We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies.  For over 80 years, we have worked to be the preferred source of quality rock products, concrete, asphalt paving, and construction services.   We have been recognized by numerous organizations for our commitment to safety, customer service, and innovation. 

 

Position Overview

In this role, you’ll work both independently and with a team to provide top-tier customer service. You’ll take incoming calls, order products and restock as well as work with any of our walk-in customers.  

If you’re someone that takes pride in your organizational and multitasking skills, enjoys finding creative solutions to fill a customer request, and thrives in a fast-paced environment, you’ll feel right at home here. By ensuring our customer connections are strong, you will play an integral part as we stand together to reinvent the way our world is built.

 

Wage: $20.00/hr DOE w/ potential for overtime

 

Shift: M-F, full time. 

 

Benefits:

• Medical/Dental/Vision/Prescription
• Generous Paid Time Off
• 401k with Roth option & 5% Company Match
• Profit Sharing
• 9 Paid Holidays (8 Static and 1 Floating)
• Tuition Reimbursement Program
• Employee Assistance Program
• Company Paid Life Insurance
• Short- & Long-Term Disability
• Potential for Overtime
• Opportunities for Internal Mobility
• Professional Development Opportunities
• Training Provided
• Earn More with our Employee Referral Program
• Company Discounts on products, goods, services, electronics, automotive, travel & more!
• Opportunities for Community Engagement.

 

Key Responsibilities (Essential Duties and Functions)

• Develop complete understanding and knowledge of product lines and product usage to best serve our customer. 
• Develop and enhance our customer base through relationship building.
• Exhibit professionalism and expertise in providing our customer with a positive experience. 
• Maintain timely and accurate reporting of sales and inventory costs. 
• Always maintain productive working relationships with internal customers.
• Work with manager to resolve customer conflicts.
• Perform all other duties as assigned by store manager. 
• Must be able to multi-task.
• Promptly communicate with supervisors on any flaws in material.
• Take action to avoid potential hazards or obstructions.
• Other tasks and duties as assigned to meet business needs.
• Regular and timely attendance.
• Participate in and promote an inclusive work environment.

Minimum Qualifications

• Excellent organizational, customer service, and telephone skills.
• Demonstrates ability to multi-task with high attention to detail and prioritize workloads in a fast-paced environment both independently and as part of a team.
• Ability to always display a professional and courteous attitude when communicating with co-workers, supervisors, and customers.
• Ability to handle problems as they arise in a calm manner.
• Proficient with Microsoft Windows applications, ideally having exceptional typing skills, and a basic understanding of various computer commands and shortcuts.
• Safety minde