Lead Perioperative Care Tech CDH OR Full-time Rotating

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Perioperative Care Technician II Team Lead reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

In addition to the Perioperative Care Technician II (PCT II) essential job functions, the POCT II works under the direction of a professional registered nurse to support unit and patient care needs. The POCT utilizes initiative, strives to maintain steady level of productivity.  Assists in maintenance of a safe and clean environment, and participates in the department’s continuous quality improvement and activities.

The POCT II Team Lead is an energetic, customer-oriented individual who functions as a central coordinator and educator for the POCT IIs team. The POCT II Team Lead is expected to maintain advanced knowledge and proficiency in the unit POCT II role across the organization. The POCT II Team Lead maintains all skills and competencies related to the unit POCT II role. The POCT II Team Lead provides coordination which includes daily oversight, scheduling, quality oversight, orientation of new POCT II and input into the annual staff evaluations.

See what our staff have to say about working at Central Dupage Hospital!

https://youtu.be/0QbhDLfTW4I

RESPONSIBILITIES:

• Demonstrates I-CARE values (Integrity, Compassion, Accountability, Respect and Excellence) in daily work and interactions
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Seeks to improve the effectiveness of communication and interactions with others.
• Collaborates with the RN to assist in addressing patient safety and legal issues.
• Clarifies with the RN any special procedures or observations necessary.
• Communicates patients' progress toward desired outcomes and diagnostic results to RN as appropriate.
• Reports consistently patient data in a concise and thorough manner.
• Communicates/collaborates with care team members to provide coordinated, safe and compassionate care for patients.
• Demonstrates use of key words and behaviors, AIDET and rounding techniques to achieve excellent patient satisfaction
• Demonstrates support and awareness of daily schedule by expediting on time starts and efficient progression of patients through perioperative services.
• Documents patient care activities and patient data accurately using appropriate documentation forms and or information systems.
• Performs required clinical skills in a timely efficient manor per protocol, such as: vital sign measurement, aseptic technique, non-invasive specimen collection, hot and cold applications, simple respiratory therapy, post mortem care. Also includes: application of teds/pneumatic teds, clipping, preparation of IV's, restocking of unit, ambulation and toileting of patients, and maintaining a neat and orderly appearance of the unit.
• Completes assigned patient duties within the time frame established by the registered nurse.
• Gathers data necessary for planning the care of patients to include intake, output, and vital signs.
• Assists with admission, orientation of pa