Information Security Engineer II - Firewall

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Information Security Engineer is a member of the Fusion Center Corporate Firewall Operations (CNFW) team that is responsible for managing and securing the Lumen Enterprise including but not limited to maintaining Firewall and VPN Operations.  In addition, CNFW Engineers are responsible to evaluate current capabilities and predict future needs, then work with internal stakeholders, vendors, and peers to anticipate, define, and pursue these capabilities

Location

This is a remote position open to candidates based anywhere in the U.S.
 

The Main Responsibilities

• Act as first point of contact for all physical or virtual firewall, cloud security device, or VPN related questions, issues, or requests for assistance 
• Maintain security of the network by ensuring firewall rules meet company policy and configuring best practice security measures on the devices 
• Resolve device issues identified via dashboard alerts, tickets, emails, IMs, or phone calls
• Perform initial triage and trouble identification for assigned Incident tickets
• Perform operating system upgrades to mitigate vulnerabilities or enhance security
• Follow written procedures to maintain standards compliance and technical accuracy
• Maintain a multitude of firewall vendor hardware across various environments
• Submit and support simple Change Management requests as required
• Provide firewall security incident logs as required to Cyber Security personnel
• Create personal performance objectives/goals to align with corporate objectives

What We Look For in a Candidate

Minimum Qualifications:
• Undergraduate degree in computer science, engineering, or related field, or equivalent experience
• Understand detailed technical documentation including security and network diagrams
• Understand information security fundamentals, host and network security hardening and requirements; networking protocols; common risk management concepts
• Analytical and problem-solving skills
• Ability to multitask, resolve urgent issues, and change task priorities as required
• Strong oral and written communication skills and comfort with presenting technical issues to all levels of management, as well as non-technical staff
• Participate in on-call rotation
• Able to work other shifts as needed based on business requirements
• Must be able to acquire Public Trust suitability

Preferred Qualifications:
• 2+ years of experience in Network Operations, Security Operations, Network Security, or Application Security 
• Experience in network and/or firewall administration and implementation including experience in applying methodologies and principles for all levels of security
• Understanding of the following tools: Management platform, Threat analytics engine, IDS / IPS, anti-virus, anti-malware, or similar products
• Experience in network monitoring tools to perform initial triage of Incidents
• Microsoft, Mac, or *NIX (Linux or UNIX derivatives) operating system experience
• Experience with technologies, tools, and process controls to minimize risk and data exposure
• Candidate should possess, or be willing to pursue, applicable professional/technical certifications, such as CISSP, GSEC, Palo Alto, Checkpoint, Juniper, and Cisco
• Knowledge of cloud-based firewalls from Amazon, Google, Microsoft, or firewall vendors 
• Knowledge of implementing next-generation firewalls
• Experience in large enterprise or carrier data center and/or networks
• Development experience in scripting languages such as Python or Perl is a plus 

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$66,375 - $88,500 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$69,694 - $92,925 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.<